Accounts Receivable Officer

Uniting AgeWell Limited; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Uniting AgeWell in Victoria is seeking an Accounts Receivable Officer to join the Home Care team on a permanent full-time basis. You will manage AR duties, invoicing, and data accuracy to support residents and clients with timely, compliant billing.

This role requires experience in accounts receivable within health or aged care, strong communication skills, and proficiency with accounting packages. Join a values-driven organisation focused on wellbeing and service.

Qualifications

• Experience in health or aged care sector preferred.
• Experience in accounts receivable, debt collection and general finance administration.
• Experience with accounting packages.

Responsibilities

• Perform AR duties in accordance with the cyclical calendar for processing
• Setup of complete and accurate debtor records
• Provision of accurate accounts receivable data when requested
• Ensure resident and clients fees and charges information is accurately updated in a timely manner
• Ensure resident and clients fees and charges are reconciled and variances are investigated and resolved
• Undertake accurate and timely resident and client billing and refunds
• Ensure fees and charges are in accordance with contractual, policy and legislative guidelines
• Regularly monitor the completeness and accuracy of all records and master files, as they relate to AR
• Respond to enquiries from residents and clients, and facility/managers and staff in a timely manner
• Monitor relevant changes to Aged Care legislation and relevant Retirement Villages legislation and implement any necessary changes to procedures

Skills

Accounts Receivable

Debt collection

Accounting packages

Excel

Word

Communication skills

Teamwork

Job description

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 5,000 staff and 600volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on theBEST philosophy –Believe, Excel, Support and Trust– underpinned by our values ofKindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

About the role:

Our financial team at Uniting AgeWell is growing and we seek an Accounts Receivable Officer to join the Home Care team on a permanent Full Time basis. As an Accounts Receivable Officer, you will be responsible for a range of various Accounts Receivable related duties including:

• Perform AR related duties in accordance with the cyclical calendar for processing
• Setup of complete and accurate debtor records
• Provision of accurate accounts receivable data when requested
• Ensure resident and clients fees and charges information is accurately updated in a timely manner
• Ensure resident and clients fees and charges are reconciled and variances are investigated and resolved
• Undertake accurate and timely resident and client billing and refunds
• Ensure fees and charges are in accordance with contractual, policy and legislative guidelines
• Regularly monitor the completeness and accuracy of all records and master files, as they relate to AR
• Respond to enquiries from residents and clients, and facility/managers and staff in a timely manner
• Monitor relevant changes to Aged Care legislation and relevant Retirement Villages legislation and implement any necessary changes to procedures

About you:

You are passionate about what you do and want to make a difference in the lives of our residents, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

• Experience in the health or aged care sector preferred
• Experience in accounts receivable, debt collection and general finance administration
• Experience and expertise in timely and accurate accounting service delivery
• Experience in accounting packages
• Expertise in a range of accounting tasks particularly accounts receivable
• Excellent written and verbal communication skills with a diverse range of people, including older people or those who have disabilities
• Intermediate Microsoft Excel and Word skills
• Excellent customer service skills with ability to communicate with all levels of users
• Thrive in a team and also appreciate the one to one interactions
• Are committed to being part of a workplace culture based on the BESTway of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

• A current Working With Children Check card
• Current and ongoing flu and COVID-19 Vaccinations
• Ability to pass a national police clearance and NDIS Clearance

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

Only shortlisted candidates will be contacted. We look forward to hearing from you!