Accounts Receivable Officer

Detector Inspector Pty Ltd; Melbourne; Híbrido; AUD 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work arrangement

Career development opportunities

Resumo da oferta

Detector Inspector Pty Ltd in Melbourne is seeking an Accounts Receivable Officer to own a customer portfolio from day one, focusing on timely collections and accurate reconciliations. You will work with real estate agency clients and internal Account Managers, leveraging data from multiple sources to resolve issues and improve processes.

You will contribute to regular ageing reports and portfolio updates, maintain master data, and ensure confidentiality with a professional approach in a hybrid

Qualificações

• Bachelor's degree in Finance, Accounting, or Business fields preferred but not essential.
• 2–5 years’ experience in Accounts Receivable or Collections or similar in Account Management.
• Proven experience with multiple systems and debt management software is highly regarded.

Responsabilidades

• Managing an assigned portfolio of customer accounts and collecting due and outstanding debts.
• Building rapport with real estate agency clients and partnering with Account Managers.
• Proactively resolving issues and ensuring timely collection activity.
• Preparing ageing reports and portfolio updates for management.
• Investigating invoice discrepancies and maintaining customer master data.

Conhecimentos

Customer communication

Problem solving

Organisational skills

Time management

Attention to detail

Confidentiality

Excel proficiency

Formação académica

Bachelor's degree in Finance, Accounting, or Business (preferred)

Ferramentas

ERP software

Finance/accounting software

Descrição da oferta de emprego

Detector Inspectorstarted in 2005 when our two founders, Jason, and Jordan, recognised an opportunity to make a difference - we could help make homes safer for renters and make safety compliance easier for property managers.

At DI we share a passion for helping others, we take pride in our work and seek out opportunities to do things better. We’re passionate about training, providing career development opportunities and love solving problems to help us achieve our mission of making every home in Australia safer.

About the role:

Our Accounts Receivable Officer plays a key role in Accounts Receivable, taking ownership of a customer portfolio from day one and building effective relationships with our real estate agency customers and internal Account Managers.

Duties include but are not limited to:

Managing an assigned portfolio of customer accounts, including collection of due and outstanding debts, mainly via phone (occasional face-to-face meetings may also be required)

Building strong rapport with real estate agency clients and partnering closely with Account Managers to build on such relationships.

Leveraging client and Account Manager relationships to proactively resolve issues before they arise.

Monitoring accounts to identify overdue payments and initiating timely, appropriate collection activity.

Preparing and presenting regular ageing reports and portfolio updates to the Accounts Receivable Manager and agency Account Managers

Investigating and resolving invoice discrepancies, short payments, and customer queries in a timely manner

Ownership of the internal debt management system, including maintaining accurate customer master data

About You:

You bring proven experience managing a customer ledger or portfolio in a high-volume, deadline-driven environment, with strong communication skills and a knack for creative problem-solving.

You'll also bring:

Confident, professional customer communication (written and verbal)

Strong organisational and time-management skills

Ability to draw on multiple data sources to reach sound conclusions

Adaptability in a dynamic, fast-changing environment

Excellent attention to detail, particularly in reconciliations and reporting

Professionalism and strict confidentiality across all tasks

Proficient across the Microsoft Office Suite, specifically Excel.

Experience

University or Bachelor's degree in Finance, Accounting, or Business fields preferred but not essential.

Between 2-5 years’ experience in an Accounts Receivable or Collections role, ideally managing a full customer portfolio OR similar experience in an Account Management role.

Proven experience working with multiple systems. Debt management, ERP, or finance/accounting software highly regarded.

Work-life balance:

We promote true work-life balance with a hybrid arrangement working from home and in our Carnegie based office.

Great team culture:

Work within a dynamic, supportive, and friendly environment that offers regular social events, dog visits, trivia, and more!

Excellent professional opportunities:

As the fastest growing property compliance company in Australia, we provide opportunities for professional and personal development.

A voice that matters:

Our finance team is dynamic and flexible, and we genuinely value your ideas — if you see a better way of doing things, we want to hear about it.

To find out more about us, visit www.detectorinspector.com.au

We encourage applications from candidates of all backgrounds who share our workplace values.

At Detector Inspector, we're focused on doing work that matters.

Our story began in 2005 when founders Jason and Jordan saw an opportunity to make homes safer for tenants and ease safety compliance for property managers. We now conduct over 500,000 services across Australia through our smoke alarms, gas, and electrical safety checks. Working at Detector Inspector means being part of a team that supports each other, enjoys tackling challenges, and is committed to learning and growing together. We embrace and solve problems with enthusiasm, all in pursuit of our mission to make every home in Australia safer.

At Detector Inspector, we're focused on doing work that matters.

Our story began in 2005 when founders Jason and Jordan saw an opportunity to make homes safer for tenants and ease safety compliance for property managers. We now conduct over 500,000 services across Australia through our smoke alarms, gas, and electrical safety checks. Working at Detector Inspector means being part of a team that supports each other, enjoys tackling challenges, and is committed to learning and growing together. We embrace and solve problems with enthusiasm, all in pursuit of our mission to make every home in Australia safer.

What can I earn as an Accounts Receivable Officer