Accounts Receivable Officer

BASSCARE; Melbourne; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Not-for-Profit salary packaging up to

Not-for-Profit salary packaging up to

Descripción de la vacante

BASSCARE is seeking an experienced Accounts Receivable Officer to join our purpose‑driven not‑for‑profit organisation. You will manage end‑to‑end AR processes across Residential Aged Care, Retirement Living and Community Services, delivering friendly, accurate service to residents, clients and families.

Reporting to the Senior AR Officer and Finance Manager, you will maintain resident records, run monthly billing, reconcile government funding, oversee payment plans and support month‑end and

Formación

• Minimum 3 years’ experience in an accounts receivable role.
• Strong understanding of AR procedures and accounting principles.
• Proficient in general office administration tasks.
• Excellent attention to detail and time management skills.
• Strong communication and interpersonal skills.
• Experience in aged care or a similar environment (highly desirable).
• Familiarity with finance-related systems used in residential care (highly desirable).

Responsabilidades

• Maintain resident records, fees and funding details for admissions, discharges and leave.
• Run billing across all three services, from monthly invoices to final accounts and refunds.
• Reconcile government funding and liaise with the Department on variances.
• Manage the receivables ledger, follow up overdue balances and oversee payment plans.
• Oversee accommodation payments and prudential disclosure requirements.
• Process receipts and allocate payments, support month-end, audits and government reporting.
• Answer billing queries from residents and families, ensuring procedures are current and compliant.

Conocimientos

Accounts Receivable

Communication skills

Attention to detail

Time management

General admin

Aged care experience

Finance systems knowledge

Descripción del empleo

Are you an experienced finance professional looking to bring your skills to a purpose-driven organisation?

At BASSCARE, we believe that behind every financial transaction is a person who relies on our services. As our Accounts Receivable Officer, you will play a vital role in keeping our finance operations running smoothly while delivering customer-focused service to our residents, clients and their families.

Working closely with our Senior Accounts Receivable Officer and Finance Manager, you will oversee end-to-end AR processes across Residential Aged Care, Retirement Living, and Community Services.

Why work at BASSCARE?

• Permanent Full Time
• Not-for-Profit salary packaging – up to $15,900 per year + Meals & Entertainment benefits
• Ongoing training and professional development opportunities
• Access to our Employee Assist Program (EAP)
• Access to our amazing Recognition and Reward program
• Regular social functions
• Supportive and inclusive team environment

What You’ll Be Doing?

Reporting to the Senior Accounts Receivable Officer, responsibilities include:

• Keeping resident records, fees and funding details accurate and up to date including admissions, discharges and leave.
• Running billing across all three services, from monthly invoices to final accounts and refunds.
• Reconciling government funding and working with the Department to resolve variances.
• Managing the receivables ledger, following up overdue balances and overseeing payment plans.
• Looking after accommodation payments and prudential disclosure requirements.
• Processing receipts and allocating payments, supporting month-end, audit and government reporting.
• Answering billing queries from residents and families, and keeping our procedures current and compliant.

Hours and Locations

• Monday to Friday, 9am – 5pm

What You’ll Need to Succeed

• Minimum 3 years’ experience in an Accounts Receivable role
• Strong understanding of accounts receivable procedures and accounting principles
• Proficient in general office administration tasks
• Excellent attention to detail and time management skills
• Strong communication and interpersonal skills
• Experience in aged care or a similar environment (highly desirable)
• Familiarity with finance-related systems used in residential care (highly desirable)

Why Join BASSCARE?

BASSCARE has supported older adults in Boroondara for nearly 70 years. We offer a unique blend of aged care including residential care and retirement living, dementia services, community services and home-based care. We are committed to providing safe, respectful and quality care in an aged care environment.