AR Specialist – Aged Care (Not-for-Profit)

BASSCARE; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Not-for-Profit salary packaging up to

Not-for-Profit salary packaging up to

Job summary

BASSCARE is seeking an experienced Accounts Receivable Officer to join our purpose‑driven not‑for‑profit organisation. You will manage end‑to‑end AR processes across Residential Aged Care, Retirement Living and Community Services, delivering friendly, accurate service to residents, clients and families.

Reporting to the Senior AR Officer and Finance Manager, you will maintain resident records, run monthly billing, reconcile government funding, oversee payment plans and support month‑end and

Qualifications

• Minimum 3 years’ experience in an accounts receivable role.
• Strong understanding of AR procedures and accounting principles.
• Proficient in general office administration tasks.
• Excellent attention to detail and time management skills.
• Strong communication and interpersonal skills.
• Experience in aged care or a similar environment (highly desirable).
• Familiarity with finance-related systems used in residential care (highly desirable).

Responsibilities

• Maintain resident records, fees and funding details for admissions, discharges and leave.
• Run billing across all three services, from monthly invoices to final accounts and refunds.
• Reconcile government funding and liaise with the Department on variances.
• Manage the receivables ledger, follow up overdue balances and oversee payment plans.
• Oversee accommodation payments and prudential disclosure requirements.
• Process receipts and allocate payments, support month-end, audits and government reporting.
• Answer billing queries from residents and families, ensuring procedures are current and compliant.

Skills

Accounts Receivable

Communication skills

Attention to detail

Time management

General admin

Aged care experience

Finance systems knowledge

Job description

BASSCARE is seeking an experienced Accounts Receivable Officer to join our purpose‑driven not‑for‑profit organisation. You will manage end‑to‑end AR processes across Residential Aged Care, Retirement Living and Community Services, delivering friendly, accurate service to residents, clients and families.

Reporting to the Senior AR Officer and Finance Manager, you will maintain resident records, run monthly billing, reconcile government funding, oversee payment plans and support month‑end and