Accounts Receivable Officer

Design Group Australia; Greater Dandenong; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Pizza lunches

Birthday mornings teas

Job summary

IG Design Group is seeking an experienced Credit Controller to join our Finance team at our head office in Dandenong South. This full-time, onsite role focuses on maintaining debtor accounts, allocating payments, following up overdue balances, and resolving discrepancies to support strong cash flow.

You will collaborate with customers, Sales, and the wider Finance team, with responsibilities including processing payments, reconciling accounts, and assisting with month-end reporting.

Qualifications

• 2+ years’ experience in Credit Control and/or Accounts Receivable.
• Strong communication and customer service skills.
• Good numerical skills and attention to detail.
• Strong organisational skills and ability to meet deadlines.

Responsibilities

• Process and allocate customer payments.
• Follow up overdue accounts and discrepancies.
• Reconcile customer accounts and resolve outstanding items.
• Maintain debtor accounts and assist with month-end reporting.
• Generate debtor statements and liaise with customers on account issues.

Skills

Strong communication

Customer service

Attention to detail

Numerical skills

Tools

SAP

Excel

Job description

IG Design Group is a fast-growing global supplier of catalogue and private label products to leading retailers across Australia. Our categories include greeting cards, gift wrap, stationery, party supplies, toys and Christmas products — just to name a few!

We’re a hard-working, fun-loving team with a strong focus on building great relationships, delivering quality products and working together to get the job done.

Career growth and development opportunities

Competitive salary and super

EPIC culture- we offer a great place to work

Staff discounts, pizza lunches, birthday morning teas and more

A supportive and fun team environment

The Role

We’re looking for an experienced Credit Controller to join our Finance team at our Head Office in Dandenong South - Full time and on Onsite.

Reporting to the Credit Manager, you’ll be responsible for maintaining debtor accounts, allocating payments, following up overdue balances and resolving account discrepancies. You’ll also work closely with customers, Sales and the wider Finance team to support strong cash flow and effective credit management.

Key Responsibilities:

Process and allocate customer payments

Follow up overdue accounts, short payments and discrepancies

Reconcile customer accounts and resolve outstanding items

Maintain new and existing debtor accounts

Generate debtor statements and assist with month-end reporting

Liaise with customers and internal teams regarding account issues and collection risks

Monitor expected receipts and escalate potential payment concerns

Managing competing priorities and tasks

What we are looking for:

2+ years’ experience in Credit Control and/or Accounts Receivable

Strong communication and customer service skills

Good numerical skills and attention to detail

Strong organisational skills and ability to meet deadlines

Proficiency in Excel- you need to be a numbers person!

SAP experience preferred, but not essential- we can train the right person

Interest in and exposure to AI models (such as Claude, Chat GPT or Copilot)

A self-motivated team player who can also work independently