Accounts Receivable Officer

Murrays Coaches; Canberra; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Murrays Coaches is seeking an Accounts Receivable Officer to join our Finance team in Canberra. This full-time, office-based role focuses on day-to-day management of customer accounts, invoicing, timely payments, and resolving account enquiries within a bespoke operating environment.

You will work under the Financial Controller, ensuring accurate records and prompt communication with customers and internal stakeholders.

Formación

• Experience in Accounts Receivable or finance administration.
• Strong communication skills in English, with professional customer interaction.
• Able to work independently with minimal supervision.
• Proactive problem-solver with good numerical and analytical abilities.

Responsabilidades

• Manage customer accounts and maintain accurate receivables records.
• Raise invoices and credit notes per company procedures.
• Process and allocate customer payments accurately and promptly.
• Conduct daily bank reconciliations and investigate discrepancies.
• Reconcile customer accounts and resolve outstanding issues.
• Follow up overdue invoices via phone and email.
• Respond to customer queries professionally and promptly.
• Coordinate with internal stakeholders on billing issues.
• Support month-end processes and reconciliations.
• Identify process improvements to enhance efficiency.

Conocimientos

Accounts Receivable

Finance Administration

Bookkeeping

Communication

Attention to detail

Descripción del empleo

We are proudly a 100% Australian family-owned business, operating since 1966. We work with peak sporting bodies and teams, amazing event companies, schools, corporate customers and provide daily express services between Canberra – Sydney, Canberra – South Coast, Canberra – Wollongong, Brisbane – Toowoomba – Chinchilla, St George, Cunnamulla, Lightning Ridge.

Join Our Finance Team

We are seeking a motivated and detail-oriented Accounts Receivable Officer to join our Finance team.

This role is ideal for someone with a curious and analytical mindset, who enjoys investigating account issues, communicating with customers and colleagues, and working with detailed financial information in a bespoke operating environment. The successful candidate will be comfortable working independently, taking ownership of their workload, and seeing issues through to resolution.

About the Role

Reporting to the Financial Controller, you will be responsible for the day-to-day management of customer accounts, ensuring accurate invoicing, timely payment collection, and resolution of account enquiries.

You will work within a highly customised business system and play a key role in maintaining accurate financial records, resolving customer enquiries, and supporting the efficient operation of the Accounts Receivable function.

Key Responsibilities

• Manage customer accounts and maintain accurate accounts receivable records.
• Raise invoices and credit notes in accordance with company procedures.
• Process and allocate customer payments accurately and promptly.
• Perform daily bank reconciliations and investigate any unreconciled transactions.
• Reconcile customer accounts and resolve discrepancies.
• Follow up outstanding invoices and overdue accounts via phone and email.
• Respond to customer queries in a professional and timely manner.
• Liaise with internal stakeholders to resolve billing and payment issues.
• Monitor aged debtors and assist with debt collection activities.
• Support month-end processes, reporting, and reconciliations.
• Identify and implement improvements to processes and procedures where appropriate.

Skills and Experience

We are looking for someone who:

• Has previous experience in Accounts Receivable, Finance Administration, Bookkeeping, or a similar finance role.
• Excellent verbal and written communication skills, with fluent English and the ability to communicate professionally with customers and colleagues.
• Takes initiative and works effectively with minimal supervision.
• Is a proactive problem-solver who is not afraid to ask questions and dig deeper to understand the root cause of issues.
• Maintains a high standard of accuracy and attention to detail.

What We Offer

• A supportive and collaborative small team environment.
• Exposure to unique business processes and systems.
• Stable, full-time office-based position in Canberra at a local company that has been operating since 1966.
• Competitive market-related salary.
• Our Employee Assistance Program is available to you and all your family members and offers free professional counselling services for a range of issues including physical and mental health, financial services, work life balance and much more.

Applicants must be an Australian or New Zealand citizen or an Australian permanent resident.

Only shortlisted candidates will be contacted. No recruitment agencies please.