Account Specialist

Dyno Nobel; Perth; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

18 weeks parental Leave for primarycar

3 weeks parental leave for secondary</

Salary packaging options

Employee assistance program

Mental Health and Well-being program

Career progression through succession/

Job summary

Dyno Nobel Limited in Perth seeks an Account Specialist to support the Key Account Manager in developing and executing customer relationships and commercial strategies across a portfolio of key accounts. The role includes pricing, forecasting, invoicing and contract administration, with coordination across operations, finance and technical teams.

You will engage with customers, translate requirements into priorities and contribute to reports, analyses and presentations.

Qualifications

• Strong administration and coordination experience in a customer-focused or commercial environment.
• Excellent analytical capability with financial acumen and attention to detail.
• Advanced Excel capabilities (pivot tables, charts, graphics, formulas).
• Experience with pricing, forecasting, invoicing and handling commercial information.
• Strong communication, stakeholder management and organisational skills.

Responsibilities

• Support the Key Account Manager with day-to-day customer and commercial activities.
• Coordinate customer requirements across Operations, Supply Chain, Finance and Technical teams.
• Manage pricing, quotes, contracts, invoicing, claims and commercial documentation.
• Monitor forecasts, customer volumes, profitability and contract performance.
• Prepare reports, commercial analysis, presentations and customer information.
• Respond to customer queries and help resolve service, supply and commercial issues.
• Maintain customer records, action registers and compliance documentation.
• Advocate for customers and influence stakeholders to achieve positive outcomes for the customer and the business.

Skills

Administration

Coordination

Commercial analysis

Advanced Excel

Stakeholder management

Communication skills

Pricing & forecasting

Education

Business administration

Tools

Excel

PowerPoint

Word

Job description

• Competitive salary package matched with genuine career development
• Enjoy the flexibility of hybrid working in a collaborative and social team environment
• Build your commercial capability with exposure to pricing, forecasting and financial analysis

• Competitive salary package matched with genuine career development
• Enjoy the flexibility of hybrid working in a collaborative and social team environment
• Build your commercial capability with exposure to pricing, forecasting and financial analysis

At Dyno Nobel Limited our people vision is to unlock our people capability and culture to create safe, inclusive and high performing teams on the ground.

The Role

Based in our Perth Office, the Account Specialist supports the Key Account Manager in developing and executing customer relationship and commercial strategies across a portfolio of key accounts.

You will support day-to-day customer engagement, commercial analysis, contract administration, pricing, forecasting and invoicing. You will also help translate customer requirements into clear priorities across operations, supply chain, finance and technical teams.

This full-time role offers a flexible work arrangement, with occasional travel to our Brisbane head office, typically twice a year, as well as customer sites across WA, NT and SA.

• Support the Key Account Manager with day-to-day customer and commercial activities
• Coordinate customer requirements across Operations, Supply Chain, Finance and Technical teams
• Manage pricing, quotes, contracts, invoicing, claims and commercial documentation
• Monitor forecasts, customer volumes, profitability and contract performance
• Prepare reports, commercial analysis, presentations and customer information
• Respond to customer queries and help resolve service, supply and commercial issues
• Maintain customer records, action registers and compliance documentation
• Advocate for customers and influence stakeholders to achieve positive outcomes for the customer and the business

What You’ll Bring

You’ll bring strong administration and coordination experience, commercial and analytical capability, and advanced Excel, Power point and Word Processing skills. You’re organised, customer-focused and confident working across multiple teams, with the initiative to solve problems, manage competing priorities and build strong stakeholder relationships.

• You must be committed to positively contributing to our safe, inclusive and high-performance culture
• Strong administration and coordination experience, ideally within a customer-focused or commercial environment
• Strong analytical capability, financial acumen and attention to detail
• Advanced Excel capability, including pivot tables, charts, graphics and formulas
• The ability to work confidently with pricing, forecasting, invoicing and commercial information
• Well-developed communication, stakeholder management and organisational skills
• The ability to coordinate across multiple functions and effectively manage competing priorities
• A customer-focused approach with strong relationship-building, problem-solving and influencing skills
• A proactive mindset, with the confidence to take ownership, show initiative and think outside the box
• A qualification in business administration or a related discipline is desirable, with candidates currently working towards a relevant qualification also encouraged to apply

If you are excited about the role and think you have what it takes but your experience doesn’t align 100%, we still want to hear from you.

Benefits To You

• We are a team focused on safety, inclusion and high performance
• 18 weeks paid parental leave for primary carer, 3 weeks for secondary carer
• Superannuation paid on unpaid parental leave, up to 12 months
• Hybrid work model
• Salary packaging options
• Confidential employee assistance program
• Mental Health and Well-being program
• Options to purchase annual leave (where eligible)
• Various corporate discount programs
• Workplace giving charitable scheme
• Opportunities for career progression through succession planning and development reviews

Please be advised that our hybrid work model entails three office days and two remote workdays per week. This structure aims to enhance efficiency and teamwork, while upholding a harmonious work flexibility.

About Us

As an ASX100 company and industry front runner, Dyno Nobel Limited offers diverse career opportunities globally, emphasising safety, inclusivity, and high performance. Our passionate team of almost 6000 employees work across our global operations to manufacture and distribute industrial explosives and industrial chemicals.

Leveraging diversity through inclusion

At Dyno Nobel Limited, we believe in the strength of diversity and inclusivity, fostering an environment that is safe, equitable, and embraces differences to enhance performance. We go beyond ‘diversity of thought,’ valuing people from a variety of backgrounds and encourage applicants from diverse identities. Our commitment extends to helping our team excel at work while achieving a harmonious work-life balance. To support this, we offer a range of work styles and a paid parental leave policy, ensuring our team thrives both personally and professionally.

What Our Employee’s Say

“One of the best parts of working at Dyno is building genuine, long-term relationships both internally and with our customers. The industry is exciting and the work is varied, so every day brings something different.”

About Our Process

Our recruitment process typically involves a Teams or face to face interview, reference checks, and a medical check. It may also include a site visit and psychometric testing.

We value diversity, equity and inclusion and are committed to ensuring a welcoming experience for all candidates. We encourage you to share any support or adjustments you need to be at your best during our recruitment process. We understand sharing your needs may be daunting, so if you have any questions before or during your application, please get in touch at [e-mail].

Please note that this email is for enquiries only, we cannot accept resumes via email.