Account Manager - Sunshine Coast

Coates; Sunshine Coast Regional; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working options

Employee discounts

Wellbeing program

Purchased additional leave

Novated leasing

Salary sacrifice

Parental leave

Volunteering opportunities

Job summary

Coates on the Sunshine Coast is seeking a driven Account Manager to own a diverse customer portfolio in construction, civil and industrial sectors. You'll grow revenue, strengthen partnerships and deliver tailored equipment and solutions that add real value to your customers' businesses.

Reporting to the Regional Sales Manager, you'll build long‑term relationships, develop growth plans and negotiate commercial agreements.

Qualifications

• Experience in a sales or account management role across construction, industrial, equipment hire or related industries.
• Ability to identify growth opportunities and build trusted customer relationships.
• Strong commercial acumen and negotiation skills.

Responsibilities

• Build strong, long-term relationships with existing and prospective customers across construction, civil and industrial sectors.
• Develop and execute account growth plans to increase customer spend and market share.
• Identify customer projects and opportunities where Coates can provide solutions.
• Grow awareness of Coates' product range and specialist solutions.
• Collaborate with branch, operations and specialist teams to deliver exceptional outcomes.
• Negotiate commercial agreements and present value-driven solutions.
• Maintain an active sales pipeline and customer engagement strategy through CRM and planning.

Skills

Account management

Sales

Relationship building

Negotiation

CRM

Tools

CRM software

Job description

The next step in your career starts here…

• Base salary + super + bonus incentive + company vehicle
• Own and grow a high-potential Sunshine Coast territory
• Join an industry leader where your success is recognised and rewarded

At Coates, we're more than Australia's leading equipment hire and solutions provider. We're trusted partners to the construction, infrastructure, industrial and events industries, helping customers get the job done safely, efficiently and successfully.

We're looking for a driven and relationship-focused Account Manager to join our Sunshine Coast team. Reporting to the Regional Sales Manager, you'll take ownership of a diverse customer portfolio, identifying opportunities to grow revenue, strengthen partnerships and deliver tailored equipment and solutions that add real value to your customers' businesses.

This is an excellent opportunity for an ambitious sales professional who enjoys being on the road, building strong commercial relationships and uncovering new business opportunities within an established territory.

What You'll Be Doing

• Building strong, long-term relationships with existing and prospective customers across the construction, civil and industrial sectors
• Developing and executing account growth plans to increase customer spend and market share
• Identifying customer projects, operational challenges and upcoming opportunities where Coates can provide solutions
• Growing awareness of Coates' extensive product range and specialist solutions across your customer base
• Working closely with branch, operations and specialist teams to deliver exceptional customer outcomes
• Negotiating commercial agreements and presenting value-driven solutions that support customer success
• Maintaining an active sales pipeline and customer engagement strategy through CRM and account planning activities

What You’ll Get In Return

We provide our team with a wide range of perks and benefits, including:

• Development and career progression pathways
• Flexible working options available—let’s discuss what works best for you
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

What You’ll Bring To The Role

• Experience in a sales or account management role, ideally within construction, industrial, equipment hire, manufacturing or a related industry
• A proven ability to build trusted customer relationships and identify growth opportunities
• Strong commercial acumen, negotiation skills and a customer-first mindset
• The ability to analyse customer needs and develop strategic account plans
• A proactive and resilient approach, with the drive to achieve sales targets and business objectives
• Strong stakeholder management skills and the ability to collaborate across multiple teams
• A current and valid driver's licence

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.