Account Manager - Retail

Fisher & Paykel Appliances; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Discounts on Fisher & Paykel products

Discounts on Haier products

Job summary

Fisher & Paykel Appliances in Sydney, NSW, is seeking a Sydney-based Account Manager to develop long-lasting relationships with our key retail customers. You will be analytical and forward-thinking, driving growth by promoting our premium appliance collection and ensuring alignment with global imperatives.

As a successful candidate you will manage territory plans, translate strategy into executable actions, provide product training and regular performance reporting, and represent the brand

Qualifications

• Must have a proven track record increasing sales and margins with key accounts.
• Experience in the SDA (Specifier, Designer and Architect) environment is advantageous.
• Ability to translate strategic priorities into aligned plans at store level driving results.
• Strong negotiating skills with the ability to influence internally and externally at all levels.
• Clear understanding and execution of retail “recipe for success”.

Responsibilities

• Plan and execute Fisher & Paykel retail strategy for key accounts within a set territory.
• Manage and develop existing key account relationships to drive growth.
• Ensure annual sales targets, product placement, marketing and promotions are included in account plans.
• Translate strategic plans into executable actions to increase market share and profitability.
• Provide product training and in-store support to drive sales and brand representation.
• Report regularly to Regional Retail Manager with insights and innovative solutions.

Skills

Key account management

Sales negotiation

Relationship building

Retail & SDA experience

Strategic planning

Tools

CRM software

Job description

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people – these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

We are seeking a Sydney based Account Manager that prides themselves on developing long lasting relationships. An analytical, forward-thinking candidate with a drive to exceed expectations bringing our key retail customers on the Fisher & Paykel journey to best promote our appliance collection.

You will be:

• Responsible for the planning and execution within a set territory of Fisher & Paykel retail strategy for key accounts, ensuring alignment with global imperatives and growth aspirations
• Manage and develop existing key account relationships to leverage growth opportunities
• Ensure strategic plans for key accounts include annual sale targets, product placement, marketing and promotional programmes
• Ensure the strategic plan is translated into executable actions that deliver to the strategy, resulting in increased product market share and profitable growth
• Provide proactive support for all our key accounts, e.g. product training, product on display - to drive product sales
• Provide regular reporting updates to the Regional Retail Manager, identifying key insights and providing new and innovative solutions that stand out from our competitors
• Ensure a seamless, brand aligned representation of Fisher & Paykel’s brand value proposition is applied to all key accounts
• Ensure Fisher & Paykel’s merchandising and brand representation is achieved instore
• Strong advocate for all retail training to be aligned to Sales Training programand where opportunities for growth and improvement are identified through account performance analysis
• Ensures all activities of the key account business is performed in compliance with country, state, and federal regulations and, laws governing business
• Monitors daily sales performance metrics, and reporting to maximise sell through, revenue and margin

So who are you?

• You will have a proven track record increasing sales and margins with key accounts.
• Experience working in the SDA (Specifier, Designer and Architect) environment is advantageous.
• Ability to translate strategic priorities into aligned plans at store level driving great results for all involved.
• Strong negotiating skills with the ability to influence internally and externally at all levels.
• A clear understanding and execution of retail “recipe for success”
• Ability to communicate intent clearly - can receive and give constructive feedback to provide the best solutions for our customers.
• Ability to present and facilitate and lead training sessions with retail teams.
• Strong organisation skills with the ability to work autonomously.
• Passionate about our brand with a result driven mindset.
• Strong passion/interest/desire for premium home appliances

What we offer

We can give you the opportunity to move into a large, complex global organisation headquartered in NZ with Australian Headquarters at Macquarie Park in Sydney.

Tailored development plans to support role success and progression opportunities

Along with a competitive salary and package, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.