Account Manager - Retail

Fisher & Paykel Australia Pty Ltd; Sydney; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Career progression

Employee discounts

Job summary

Fisher & Paykel Australia Pty Ltd in Sydney seeks a Sydney-based Account Manager to grow key retail relationships and drive our premium appliance range. You’ll translate strategic priorities into executable store plans, training, and promotions that lift sales and margins.

The role requires proven success with accounts, strong negotiation skills, and the ability to work autonomously within a large global organisation.

Qualifications

• Proven track record increasing sales and margins with key accounts.
• Experience translating strategic priorities into store-level plans.
• Strong negotiation and relationship-management skills.

Responsibilities

• Plan and execute Fisher & Paykel retail strategy for key accounts within a territory.
• Develop existing key account relationships to drive growth opportunities.
• Translate strategic plans into executable actions for increased market share and profitable growth.
• Provide proactive support: product training and on-display merchandising to drive sales.
• Report regularly to the Regional Retail Manager with insights and recommended actions.
• Ensure brand value and in-store representation across all key accounts.
• Monitor sales performance metrics to maximise sell-through, revenue and margin.

Skills

Sales growth

Negotiation

Relationship building

Autonomous work

Communication

Job description

The Role Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, innovative, generous and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

Our Opportunity

We are seeking a Sydney based Account Manager that prides themselves on developing long lasting relationships. An analytical, forward-thinking candidate with a drive to exceed expectations bringing our key retail customers on the Fisher & Paykel journey to best promote our appliance collection.

Responsibilities

• Responsible for the planning and execution within a set territory of Fisher & Paykel retail strategy for key accounts, ensuring alignment with global imperatives and growth aspirations
• Manage and develop existing key account relationships to leverage growth opportunities
• Ensure strategic plans for key accounts include annual sale targets, product placement, marketing and promotional programmes
• Ensure the strategic plan is translated into executable actions that deliver to the strategy, resulting in increased product market share and profitable growth
• Provide proactive support for all our key accounts, e.g. product training, product on display - to drive product sales
• Provide regular reporting updates to the Regional Retail Manager, identifying key insights and providing new and innovative solutions that stand out from our competitors
• Ensure a seamless, brand aligned representation of Fisher & Paykel's brand value proposition is applied to all key accounts
• Ensure Fisher & Paykel's merchandising and brand representation is achieved instore
• Strong advocate for all retail training to be aligned to Sales Training program and where opportunities for growth and improvement are identified through account performance analysis
• Ensures all activities of the key account business is performed in compliance with country, state, and federal regulations and, laws governing business
• Monitors daily sales performance metrics, and reporting to maximise sell through, revenue and margin

Requirements

• You will have a proven track record increasing sales and margins with key accounts.
• Experience working in the SDA (Specifier, Designer and Architect) environment is advantageous.
• Ability to translate strategic priorities into aligned plans at store level driving great results for all involved.
• Strong negotiating skills with the ability to influence internally and externally at all levels.
• A clear understanding and execution of retail "recipe for success"
• Ability to communicate intent clearly - can receive and give constructive feedback to provide the best solutions for our customers.
• Ability to present and facilitate and lead training sessions with retail teams.
• Strong organisation skills with the ability to work autonomously.
• Passionate about our brand with a result driven mindset.
• Strong passion/interest/desire for premium home appliances

Benefits

• Opportunity to move into a large, complex global organisation headquartered in NZ with Australian Headquarters at Macquarie Park in Sydney.
• Tailored development plans to support role success and progression opportunities.
• Competitive salary and package, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products.

Equal Opportunity Employer

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Fisher & Paykel has been designing products since 1934 and has grown into a global company with products sold in more than 50 countries around the world. The best innovators don't just understand technology, they understand people. We design technology that enriches and improves people's lives. By challenging conventional appliance design these world-first technologies have changed the way we live forever. Learn more about Fisher & Paykel