Account Manager (Petfood), ANZ

Symrise AG; Newcastle; On-site; AUD 90,000 - 130,000; Full time

Job summary

Symrise AG seeks an Account Manager (Petfood) to drive sales growth across ANZ and manage key accounts, building strong customer relationships and leading pricing negotiations with technical support.

You will forecast, report, and collaborate with regional teams to deliver sustainable growth in the ANZ region and contribute to new product strategies.

Qualifications

• Bachelor's degree in a relevant field is required.
• Minimum 5 years of B2B sales and account management experience with a proven track record of meeting sales targets.
• Interest in petfood and pet wellbeing is essential.
• Strong relationship builder with stakeholders able to develop customer strategies in a complex environment.
• Experience managing opportunities through a structured sales funnel and generating new business.
• Creative, solutions-focused thinker who can lead projects by influencing cross functional teams.
• Excellent written, verbal and presentation skills with proficiency in Microsoft Office.

Responsibilities

• Drive sales growth across ANZ Pet Food lines to meet/exceed annual budgets.
• Build and strengthen relationships with existing customers and prospects.
• Identify and develop new business opportunities and leads with technical teams.
• Develop and deliver key account strategies and lead strategic discussions with key accounts.
• Collaborate with Regional Key Account Management to execute strategies for Global Key Accounts in Australia.
• Own customer complaint management and ensure timely resolution with QFS.
• Lead annual pricing negotiations and support Finance in timely collection.
• Prepare the annual ANZ sales budget and maintain forecasts, analyze budget gaps and close them.
• Maintain up-to-date pipeline and sales reporting including monthly updates to leadership.
• Collaborate with cross functional teams on new product development and market strategies.

Skills

B2B sales

Account management

Sales targets

Relationship building

Sales funnel management

Cross-functional collaboration

MS Office

Presentation skills

Education

Bachelor's Degree in Food Science, Animal Science, Business Management or equivalent field

Tools

ADP methodology

Job description

About Symrise AG

Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. Its sales of € 4.9 billion in the 2025 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more...

Account Manager (Petfood), ANZ

As the Account Manager, you will drive sales growth for Symrise Pet Food across ANZ, covering Palatability, Nutrition and Pet Food Protection. You will build strong relationship with existing customers and prospects, uncover new business opportunities and lead key account strategies and pricing negotiations to meet or exceed the annual sales budget. You will be required to work closely with technical experts, regional teams and senior leadership. You will also manage forecasting, reporting and new product development projects to deliver sustainable growth in the region.

The Position:

• Drive sales growth across ANZ in all Symrise Pet Food business lines, meeting or exceeding the annual sales budget.


• Build and strengthen relationships with existing customers and prospects, understanding their needs to enhance satisfaction and business efficiency


• Identify and develop new business opportunities and leads, working with technical experts and drawing on industry knowledge and networks to increase market share


• Develop and deliver key account strategies, engaging internal stakeholders through ADP methodology and lead strategic discussions with key accounts.


• Partner with Regional Key Account Management to execute strategies for Global Key Accounts in Australia


• Own customer compliant management, ensuring timely and full resolution together with the QFS Department.


• Lead annual pricing negotiations in line with company policy and agree payment terms while supporting Finance in timely collection.


• Prepare the annual ANZ sales budget and maintain accurate forecasts, analysing gaps against budget and putting plans in place to close them


• Maintain up-to-date pipeline, meeting reports and sales reporting including monthly updates to the Local MD and APAC Sales Director.


• Collaborate with cross functional teams on new product development and market strategies and participate actively in the Demand Review Process.

The Ideal Candidate:

• Bachelor's Degree in Food Science, Animal Science, Business Management or equivalent field


• Minimum 5 years of B2B sales and account management experience in relevant industry with proven record of achieving sales and revenue targets, expanding customer accounts and winning new business


• A genuine interest in petfood and pet wellbeing


• Strong relationship builder with customers, decision-makers and influencers able to develop and execute customer strategies in a complex environment.


• Skilled at managing opportunities through a structured sales funnel and creating new business


• Creative, solutions-focused thinker who can lead projects by influencing cross functional teams


• Excellent written, verbal and presentation skills with proficiency in Microsoft Office