Account Manager – Msp

Hd It Australia Pty; Sydney; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Onsite parking

Upskilling & industry-recognized certs

Recognition and rewards for high perf

Job summary

HD IT is a leading Managed Services Provider based in Sydney, offering innovative IT solutions and a collaborative team environment. We’re seeking an Account Manager to join our Sales Team and build strong client relationships while driving IT improvements and strategic roadmaps.

With 2+ years in a similar role, you will translate KPIs into business value, present effectively, and own client success. This on-site role includes opportunities for upskilling and rewards for high performance.

Qualifications

• 2+ years in a similar role (Account Manager, IT Sales, etc.).
• Strong knowledge of IT solutions and services.
• Strong communication and presentation skills.
• Ability to interpret KPIs and translate technical insights into business value.
• A proactive mindset and a passion for client success.
• Full working rights in Australia. Based in Sydney.

Responsibilities

• Build and maintain strong client relationships.
• Proactively drive technical improvements of the clients IT environment.
• Define technology roadmaps according to the client’s business objective.
• Lead regular business and technical review meetings, driving all outcomes to completion.
• Manage client expectations end to end.
• Identify new sales opportunities and meet targets.

Skills

IT sales

Client relationships

KPI interpretation

Communication

Presentation skills

Proactive mindset

Driver's license

Working rights in AU

Job description

Account Manager Msp

Annual Salary range $100k – $120k

About Us

HD IT is a leading Managed Services Provider based in Sydney, recognized as one of Australia’s Top 50 MSPs for 6 years running! We’re all about innovation, collaboration, and delivering top-tier IT solutions.

The Role

We’re looking for an Account Manager to join our Sales Team. If you’re tech-savvy, motivated, and thrive on building strong client relationships, this role is for you.

What You’ll Do

• Build and maintain strong client relationships.
• Proactively drive technical improvements of the clients IT environment.
• Define technology roadmaps according to the client’s business objective.
• Lead regular business and technical review meetings, driving all outcomes to completion.
• Manage client expectations end to end.
• Identify new sales opportunities and meet targets.

What You’ll Need

• 2+ years in a similar role (Account Manager, IT Sales, etc.).
• Strong knowledge of IT solutions and services.
• Strong communication and presentation skills.
• Ability to interpret KPIs and translate technical insights into business value.
• A proactive mindset and a passion for client success.
• A valid driver’s license and your own car.
• Full working rights in Australia.
• Based in Sydney.

Why Join Us?

• Onsite parking.
• Work with a highly skilled and energetic team.
• Paid upskilling & industry-recognized certifications.
• Recognition and rewards for high performance.

As part of our hiring process, a Police Check will be required.