Account Manager - Gold Coast @ Hilti

Hatch; Gold Coast City; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped bonus potential

Company car

Job summary

Hilti is seeking an Account Manager to manage a portfolio of customer accounts on the Gold Coast, delivering on-site demonstrations and consultative sales to grow business. You will build strong relationships, plan field activities, and represent the Hilti brand with technical expertise.

You will work independently, use Salesforce to track progress, and collaborate with multiple departments to maximise sales productivity and customer value.

Qualifications

• Experience in customer-facing sales roles.
• Engineering qualification or construction industry experience preferred but not mandatory.

Responsibilities

• Build relationships with customers on the Gold Coast to identify opportunities and drive profitable growth.
• Plan and manage daily schedule across jobsites and client offices.
• Develop technical and product knowledge to provide high-quality consultations.
• Utilise Salesforce to record interactions and track opportunities.

Skills

Customer-facing sales

Independent work

Time management

Driver’s licence

Education

Engineering qualification

Tools

Salesforce

Job description

Build your career with Hilti as an Account Manager, creating strong customer partnerships, driving growth and bringing innovative solutions to the construction industry.

You will manage your own portfolio of customer accounts across the Gold Coast and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high-level customer consultation. Embarking on a career as an Account Manager at Hilti is an exciting development journey if you are someone keen to develop your career in a global company and build a strong business foundation.

What You’ll do

• Building Relationships – Spend time in the field meeting customers daily, identifying business opportunities and creating value through strong, long-term and profitable relationships.
• Time & Territory Management (TTM) – Plan and manage your daily schedule across jobsites and client offices to maximise customer engagement, territory potential and sales productivity.
• Be a Hilti Champion – Develop strong technical and product knowledge to deliver high-quality customer consultations while representing the Hilti brand in the marketplace.
• Tracking Your Progress – Utilise Salesforce to record customer interactions, manage opportunities and track sales activity, with accurate reporting being a key part of the role.

What You’ll Bring

• Previous experience in any customer-facing sales roles.
• Construction industry experience is highly advantageous.
• Eagerness to learn, motivated and capable of working independently.
• Hands‑on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborating with a variety of departments.
• Time management, planning and prioritisation skills.
• Maintain a valid full Australian driver’s licence – we’ll provide you with a company car, be sure you’re ready to drive.
• Engineering qualification or construction industry experience preferred but not mandatory.

What’s In It for You

• Competitive base salary and uncapped bonus potential
• Tools of the trade - Fully maintained motor vehicle, fuel card & mobile phone
• Annual leave - 4 weeks annual leave & leave loading of 17.5% - i.e. you are paid an additional 17.5% of your salary for the days you take annual leave
• My days - Additional 5 days of leave!
• Learning and Development - We provide many opportunities for you to grow personally and professionally, including our internal development programs, in‑house learning academy, mentorship programs, as well as attending a training program at our world‑class training centre in Kuala Lumpur
• Create your Future - explore your career path with Hilti! Work abroad, experience different job functions and tackle different markets
• Drive Impact - Build a better future for your community by taking two days paid time off to volunteer for non‑profits of your choice.
• Wellbeing - Our team members’ physical and emotional well-being is a priority. We offer comprehensive well‑being programs and support
• A diverse and inclusive culture - Diversity, Equity and Inclusion a part of everything we do and are an ongoing commitment for us.
• Work-life Balance - Our flexible working concept empowers our team members to thrive in their work and balance their working and personal lives.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Key Strengths

• Motivation to learn

Why Hilti Group is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Hilti Group not with Hatch.