Account Manager - Foodservice

Kerry Group; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Kerry Group in Australia is seeking an experienced Sales & Account Manager to manage and grow relationships with a portfolio of Foodservice and QSR customers. You will drive revenue, develop strategic plans, and collaborate with R&D, Marketing, Operations and Supply Chain to deliver tailored Kerry solutions.

The role requires a minimum of five years in sales or account management within Food & Beverage, a proven ability to work cross-functionally, and strong negotiation and communication skills

Qualifications

• Bachelor's degree with 5+ years in food & beverage sales or account management.
• Experience in QSR category preferred.
• Proven ability to work with multifunctional teams to achieve strategic goals.
• Strong commercial acumen to identify growth opportunities and profitability.
• Excellent stakeholder management and communication skills across customer orgs and internal functions.
• Demonstrated negotiation and influencing skills for new business opportunities.
• Results-oriented, with planning and organizational capabilities in a dynamic environment.

Responsibilities

• Build strategic relationships across customer organisations including Food Development, Purchasing, Supply Chain, QA and Kerry.
• Identify and deliver new business opportunities through custom products and integrated solutions.
• Deepen knowledge of Kerry technologies and capabilities to unlock opportunities.
• Manage projects and defend existing business across functions and units.
• Develop and execute growth plans, expanding product penetration and partnerships.
• Leverage feedback and market trends to anticipate customer needs for Kerry solutions.
• Collaborate with R&D, Marketing, Operations, Regulatory, and Supply Chain to deliver seamless solutions.
• Articulate Kerry's value proposition and demonstrate measurable business outcomes.
• Drive customer satisfaction and retention through responsive delivery.

Skills

Stakeholder management

Negotiation

Communication

Strategic account management

Sales growth

Cross-functional collaboration

Market insights

Education

Bachelor's Degree

Job description

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

In this exciting role you will be responsible for managing and growing relationships with an exciting portfolio of existing and new customers in the Foodservice and QSR industry. This role requires a proactive and strategic approach to customer management, ensuring customer satisfaction and driving business growth. By fostering cross-functional relationships with customers, and achieve annual budgeted revenue, volume & profitability targets. You will have the customers needs front of mind with the aptitude of increasing visibility of Kerry among customers and within the market by making Kerry the top-of-mind Taste & Nutrition partner.

• Reporting to: Commercial Director - Foodservice

Key responsibilities

• Build Strong Customer Relationships: Develop a strong strategic relationship within customers' organisation including Food Development, Purchasing, Supply Chain, QA / Nutrition and foster counterpart relationships within Kerry
• Focus on Sales Growth: Identify and deliver new business opportunities through custom product and integrated solution selling that is aligned with our strategic pillars to deliver sustainable and profitable growth.
• Product and Capability Understanding: Continuously deepen knowledge on Kerry technologies and capabilities with the mindset to unlock new opportunities and potential with existing and new customers.
• Kerry Organisational Know-how: Strong project management, stakeholder management and commercial acumen to ensure the smooth execution of projects, managing the pipeline proactively and defending existing business across functions and business units.
• Strategic Account Development: Develop and execute customer growth plans by identifying whitespace opportunities, expanding product penetration, and strengthening strategic partnerships.
• Market and Customer Insights: Leverage customer feedback, market intelligence, and industry trends to anticipate customer needs and proactively position Kerry solutions.
• Cross-Functional Collaboration: Partner effectively with R&D, Marketing, Operations, Regulatory, and Supply Chain teams to deliver seamless customer solutions and accelerate business results.
• Value-Based Selling: Articulate Kerry's value proposition clearly by demonstrating how our solutions solve customer challenges, create differentiation, and deliver measurable business outcomes.
• Customer Retention and Satisfaction: Drive high levels of customer satisfaction through responsiveness, solution-oriented engagement, and consistent delivery on commitments, ensuring long-term business sustainability.

Qualifications and skills

• Bachelor's Degree with a minimum of 5 years of sales and/or account management experience within the Food & Beverage industry.
• Experience within the QSR category would be preferred.
• Proven experience working successfully with multifunctional teams to ensure achievement of strategic business goals.
• Strong commercial acumen with the ability to identify growth opportunities, manage customer portfolios, and deliver profitable business results.
• Excellent stakeholder management and communication skills, with the ability to build effective relationships across customer organisations and internal functions.
• Demonstrated negotiation and influencing skills to drive customer engagement, secure new business opportunities, and support long-term partnerships.
• Results-oriented and self-driven, with strong planning and organisational capabilities to effectively manage priorities in a dynamic business environment.