Account Manager - Exhibitions

International Convention Centre Sydney (ICC Sydney); Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Free daily meals

Disounted car parking

Paid wellbeing leave

Volunteer leave

Parental leave

Staff events and networking

Job summary

ICC Sydney is seeking an Account Manager - Exhibitions to partner with the Senior Manager, Business Development International and Exhibitions. The role focuses on growing a portfolio of exhibition accounts, retaining clients, and achieving revenue targets for ICC Sydney and The Cutaway.

You will lead commercial discussions, negotiate contracts, and build long-term partnerships with exhibition clients. A deep understanding of the events industry and strong relationship skills are essential for

Qualifications

• Demonstrated experience in managing exhibition accounts or similar sales roles.
• Strong knowledge of the exhibition and events industry.
• Proven ability to negotiate contracts and manage client expectations.

Responsibilities

• Manage and grow a portfolio of exhibition accounts, focusing on client retention and revenue growth.
• Build and sustain relationships with organisers, CEOs and business owners.
• Lead commercial discussions on event requirements, space, dates and contracts.
• Identify growth opportunities through market knowledge and client engagement.
• Prepare proposals, contracts, account plans and performance reports.

Skills

Relationship management

Sales & negotiation

Event industry knowledge

Organised & detail-oriented

Education

Business degree

Event management qualification

Job description

At ICC Sydney, Australia's leading convention, exhibition and entertainment precinct, we're more than just a world class venue and brand - we're a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you'll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark - The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases - making it an extraordinary location for our team members to work.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don't hesitate to reach out to our team at [e-mail] or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity

We are looking for a dynamic Account Manager - Exhibitions to work alongside the Senior Manager, Business Development International and Exhibitions to develop long-term partnerships with exhibition clients and manage a range of stand‑alone exhibitions to deliver on business objectives and revenue targets for both ICC Sydney and The Cutaway.

You will

• Manage and grow a portfolio of exhibition accounts, driving client retention, revenue growth and repeat business.
• Build trusted relationships with organisers, CEOs and business owners, converting opportunities into confirmed events.
• Lead commercial discussions and negotiations relating to event requirements, space allocation, dates and contracts.
• Identify growth opportunities through strong market knowledge, industry insights and client engagement.
• Maintain strategic relationships with key industry stakeholders, suppliers and partners.
• Prepare and manage proposals, contracts, account plans and performance reports.
• Represent ICC Sydney at industry events, trade shows and client functions to strengthen market presence and generate new opportunities.
• Maintain accurate CRM data, forecasting and reporting to support business performance and decision-making.

Why ICC Sydney?

ICC Sydney offers more than just a job - we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

• Free and fresh daily meals.
• Heavily discounted car parking and dry cleaning.
• Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
• Purchased leave, novated leasing and salary sacrificing options.
• Access to exclusive health insurance offers and an executive superannuation arrangement.
• Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us, on your birthday.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
• CBD location close to public transport and in the heart of the Darling Harbour precinct.

ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence.

Required Skills & Experience

• Qualification in business, event management, sales and/or marketing
• Relevant work experience (minimum 5 years' experience in a similar role)
• Current knowledge of exhibition / business events industry
• Good understanding of event and venue operational requirements
• Well organised with attention to detail
• Ability to negotiate and manage through challenging situations
• Valid working rights in Australia.
• You must be 18 years or over.

Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.