Account Manager (Capital)

Lightspeed Commerce; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Lightspeed share scheme

Unlimited paid time off

Flexible working policy

Remote work up to 60 days per year

Health and wellness benefit

Mental health platform and counselling

Paid parental leave

LinkedIn Learning license

Volunteer day

Dog friendly environment

Rooftop with dining space

Job summary

Lightspeed Commerce is seeking a Capital Account Manager to join our Capital Sales Team in Sydney. You will manage a book of eligible merchants offered funding through Lightspeed Capital and drive awareness and adoption of our financial services offering.

You will proactively engage existing customers, deliver high service levels, build trusted relationships, and negotiate contracts to maximise growth across your territory. Strong SaaS sales experience and Salesforce proficiency are preferred.

Qualifications

• Sales experience, preferably selling a financial service product.
• Understanding of solution-based consultative sales in a SaaS environment.
• Ability to use Salesforce.com and other technologies to manage and organise pipeline.
• Strong interpersonal skills to manage and build solid partnerships.
• Ability to work collaboratively and closely with adjacent teams, forging positive and valuable relationships.

Responsibilities

• Proactively reach out to existing customers to promote Lightspeed Capital.
• Provide high levels of service and use sales techniques to drive awareness of Lightspeed Capital.
• Build trusted advisor relationships and identify financial service opportunities across your book of business.
• Negotiate contracts and close agreements to grow your book of business.
• Achieve sales targets by advising merchants and coordinating with the regional leader for Account Management.
• Employ business development & relationship management techniques to meet or exceed territory targets.
• Provide regular feedback and be the voice of the merchant to business leaders.
• Understand the risk-based nature of Merchant Capital Advances and communicate this with merchants with support from Risk team.

Skills

Sales experience

Consultative SaaS sales

Interpersonal skills

Collaboration

Tools

Salesforce

Job description

Hi there! Thanks for stopping by. Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Capital Account Manager to join our Capital Sales Team. The role is responsible for managing a book of eligible merchants who have been offered funding through Lightspeed Capital. As trusted experts, our Capital Account Managers are responsible for business development activities in your assigned territories with the goal of driving awareness and adoption of our financial services offering.

Lightspeed Capital is a merchant cash advance providing flexible funding options to Lightspeed merchants, enabling them to access alternative options to further their business operations.

What You’ll Be Doing

• Proactively reach out to our existing customers to promote our financial services offering
• Provide exceptionally high levels of service and use effective sales techniques to position and drive awareness on Lightspeed Capital for merchants
• Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business
• Negotiate contracts and close agreements to maximise the growth of your book of business
• Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the regional leader for Account Management to maximise opportunities within the assigned territory
• Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory
• Provide regular feedback and be the voice of the merchant to business leaders
• Understand the risk based nature of Merchant Capital Advances and how to communicate this with merchants; supported by our Risk team

What You Need To Bring

• Sales experience, preferably selling a financial service product, with a track record of high performance for several years running
• Understanding of solution-based consultative sales in a SaaS environment
• Ability to use Salesforce.com and other technologies to manage and organise pipeline
• Strong interpersonal skills to manage and build solid partnerships both internally and externally
• Ability to work collaboratively and closely with adjacent teams, forging positive and valuable relationships

We know that people are more than what’s on their CV.

You’ll Enjoy

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog friendly environment
• Rooftop with dining space and BBQ facilities
• Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
• Weekly catered lunches for the entire office
• Exciting events hosted regularly by our Sydney Culture Club
• Brand new office space located in Chippendale, NSW

Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who We Are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.