Account Manager (Capital)

Lightspeed; Melbourne; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Share scheme

Unlimited PTO

Remote work up to 60 days/year

Health benefit $500/year

Mental health platform & coaching

New parent leave

Dog friendly office

Snacks & drinks

Weekly catered lunches

Culture Club events

Melbourne Central Towers office

Job summary

Lightspeed Commerce is seeking a Capital Account Manager to join the Capital Sales Team in Melbourne. You will manage a book of eligible merchants offered Lightspeed Capital and drive awareness and adoption of financial services.

You will proactively reach out to customers, build trusted advisor relationships, negotiate contracts, and achieve sales targets while coordinating with regional leadership and Risk teams. The role offers hybrid work with international remote days.

Qualifications

• Sales experience in financial services or SaaS with a proven performance track.
• Proficient in solution-based consultative selling within SaaS environments.
• Able to manage and organize pipeline using Salesforce.
• Strong interpersonal skills to build partnerships internally and externally.
• Collaborative mindset with adjacent teams to maximize opportunities.

Responsibilities

• Proactively reach out to existing customers to promote Lightspeed Capital.
• Provide high levels of service and use sales techniques to drive awareness of Lightspeed Capital.
• Build trusted advisor relationships and identify financial service opportunities across the book.
• Negotiate contracts and close agreements to grow the book of business.
• Achieve sales targets by advising merchants and coordinating with regional leadership.
• Employ business development techniques to meet or exceed targets for the territory.
• Provide regular feedback and voice of the merchant to business leaders.
• Communicate risk-based aspects of Merchant Capital Advances with support from Risk team.

Skills

Sales experience

Consultative selling

SaaS

Relationship management

Team collaboration

Tools

Salesforce

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Capital Account Manager to join our Capital Sales Team. The role is responsible for managing a book of eligible merchants who have been offered funding through Lightspeed Capital. As trusted experts, our Capital Account Managers are responsible for business development activities in your assigned territories with the goal of driving awareness and adoption of our financial services offering.

Lightspeed Capital is a merchant cash advance providing flexible funding options to Lightspeed merchants, enabling them to access alternative options to further their business operations. For more information take a look here .

• Proactively reach out to our existing customers to promote our financial services offering
• Provide exceptionally high levels of service and use effective sales techniques to position and drive awareness on Lightspeed Capital for merchants
• Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business
• Negotiate contracts and close agreements to maximise the growth of your book of business
• Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the regional leader for Account Management to maximise opportunities within the assigned territory
• Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory
• Provide regular feedback and be the voice of the merchant to business leaders
• Understand the risk based nature of Merchant Capital Advances and how to communicate this with merchants; supported by our Risk team

What you need to bring:

• Sales experience, preferably selling a financial service product, with a track record of high performance for several years running
• Understanding of solution-based consultative sales in a SaaS environment
• Ability to use Salesforce.com and other technologies to manage and organise pipeline
• Strong interpersonal skills to manage and build solid partnerships both internally and externally
• Ability to work collaboratively and closely with adjacent teams, forging positive and valuable relationships

Benefits & Perks:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• Dog friendly environment
• Incredible snack bar filled with a variety of snacks & drinks, to keep you going throughout the day
• Weekly catered lunches for the entire office
• Exciting events hosted regularly by our Melbourne Culture Club
• State of the art office located in Melbourne Central Towers

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.