Account Manager

Employer Sponsored Jobs; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Employer Sponsored Jobs in Melbourne is seeking an Account Manager to maintain and grow client accounts while filling job orders at volume. The role is permanent, full-time, with hours 9am–5pm, requiring presence at both office and client sites.

You will build trust through regular site visits, manage rosters, and own the casual workforce from onboarding to exits. Visa sponsorship is noted as possible for suitably qualified candidates.

Qualifications

• Must have proven capability in managing client accounts and high-volume placements.
• Excellent verbal and written communication.
• Strong attention to detail and time management.
• Professional, proactive problem-solving and customer service.
• Holds driver's license and reliable transport.

Responsibilities

• Maintain a steady presence at client sites through scheduled visits.
• Fill client job orders efficiently, often at high volume.
• Create rosters for casual employees and manage them against client requirements.
• Deliver high-quality customer service by managing accounts and liaising with clients proactively.
• Oversee on-boarding, performance management and terminations for placed employees.
• Resolve employee concerns about payroll and WHS.
• Grow strong relationships with clients and casual employees, and encourage a positive, collaborative team culture.
• Take care of administrative tasks that keep operations running.

Skills

Client relationships

Communication

Time management

Problem solving

Attention to detail

Phone skills

Computer literacy

Team player

Tools

CRM software

Job description

A Melbourne recruitment team that supplies blue-collar labour to transport and logistics, manufacturing and horticulture clients needs an Account Manager who can keep those clients well served while filling job orders at volume. The position is permanent and full-time, Monday to Friday between 9am and 5pm, with time in the office and out on client sites.

The employer wants someone who builds trust through regular site visits, manages rosters precisely and takes ownership of the casual workforce, from on-boarding to performance conversations and exits. The employer has said the job is open to all suitably qualified candidates, and that this includes those who require visa sponsorship.

Employers in labour hire look for proof of results, so make sure your English CV lists the accounts you have managed and how many placements you have handled. To get that document in shape, write your Melbourne account manager CV using Build AI CV.

• Maintain a steady presence at client sites through scheduled visits
• Fill client job orders efficiently, often at high volume
• Create rosters for casual employees and manage them against client requirements
• Deliver high-quality customer service by managing accounts and liaising with clients proactively
• Oversee on-boarding, performance management and terminations for placed employees
• Resolve employee concerns about payroll and work health and safety (WHS)
• Grow strong relationships with clients and casual employees, and encourage a positive, collaborative team culture
• Take care of administrative tasks that keep operations running

• Experience in sales or in customer relationship management is highly desirable
• Excellent verbal and written communication skills
• Strong attention to detail
• Effective time management
• A confident and friendly manner on the phone
• A positive attitude and proactive problem-solving
• Computer literate, proficient in relevant systems
• Able to thrive in a small, highly efficient team
• Holds a valid driver's licence and has reliable transport