Account Manager

Arrow Group; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company car

Incentives

Job summary

Arrow Group in Melbourne is seeking two Account Managers to nurture an established customer base across North West Melbourne, Geelong, and South East Melbourne. You’ll visit regularly, understand customer needs and drive growth with a proactive, personal touch.

Bring proven account or territory management experience and a track record of growing sales. You’ll operate with a fully maintained vehicle, supporting leadership and incentives as you own your territory.

Qualifications

• Account management or territory management experience.
• Proven ability to grow customer accounts and identify opportunities.
• Comfort with CRM and field sales activity.
• Strong communication and relationship-building skills.

Responsibilities

• Build strong, lasting relationships across your customer portfolio.
• Grow existing accounts and identify new sales opportunities.
• Introduce new products, promotions and merchandising initiatives.
• Provide practical product guidance and help resolve customer issues.
• Plan your customer visits and monthly country runs.
• Use the CRM to track opportunities, record activity and provide reporting.
• Share customer and competitor insights with the wider business.

Skills

Relationship building

Account management

Territory management

B2B sales

CRM usage

Customer service

Tools

CRM system

Job description

Love being out on the road, building relationships and finding ways to grow your accounts?

We’re looking for twoAccount Managers for a busy, established Australian business with a recognised product range. Each role comes with an existing portfolio of accounts, plenty of opportunity to grow and the autonomy to make the territory your own.

You’ll be the person customers know and trust: visiting regularly, understanding their business, following through on what you promise and spotting opportunities others might miss.

We’re hiring across two Victorian territories: North West Melbourne and Geelong and South East Melbourne. Both roles include monthly regional customer visits.

What you’ll do

• Build strong, lasting relationships across your customer portfolio.
• Grow existing accounts and identify new sales opportunities.
• Introduce new products, promotions and merchandising initiatives.
• Provide practical product guidance and help resolve customer issues.
• Plan your customer visits and monthly country runs.
• Use the CRM to track opportunities, record activity and provide useful reporting.
• Share customer and competitor insights with the wider business.

What you’ll bring

You may come from hardware, plumbing supplies, building products, trade distribution or another customer-focused sales environment. What matters most is your ability to connect with people and grow a territory.

You’ll bring account management, territory management or B2B sales experience, along with the drive to make things happen. You enjoy a busy schedule, are confident using a CRM and have the energy and personality to build rapport with all kinds of customers.

What’s on offer

• An established customer base and recognised product range.
• Genuine ownership of your territory.
• A busy, varied role with supportive leadership.
• A competitive salary package, fully maintained vehicle and incentive opportunities.