Account Manager

Soding Brothers Pty Ltd; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Soding Brothers Pty Ltd is seeking an Account Manager to lead client relationships in the real estate sector. You’ll be the main contact for property professionals, ensuring services are delivered smoothly and clients feel supported at every stage.

Ideal candidates will have experience in property management/real estate and a solutions-focused, responsive approach. You’ll manage your portfolio with autonomy, backed by a supportive team and strong internal systems.

Qualifications

• Property management experience is essential.
• Account management or client service experience in property, utilities, or compliance sectors.
• Excellent communication, organisational, and problem-solving skills.
• Ability to manage a portfolio, build trust, and follow through on deliverables.
• A proactive, people-first mindset and professional representation.

Responsibilities

• Manage and grow relationships with real estate agency clients
• Respond to day-to-day queries and coordinate internal support
• Regularly connect with property managers via calls, emails, and in-person meetings
• Identify upsell opportunities and contribute to client retention
• Maintain accurate CRM records and report on client satisfaction
• Represent the business at networking events and industry functions (some after-hours required)

Skills

Property management experience

Account management

Client service

Communication skills

Problem-solving

Tools

CRM software

Microsoft Office

Job description

We’re seeking a confident and client-focused Account Manager to join a growing business that delivers essential compliance services to the real estate industry. This is a relationship-led role where you’ll be the main point of contact for property professionals — ensuring services are delivered smoothly and clients feel supported at every stage.

This role is perfect for someone withexperience in property management/real estate, who enjoys being solutions-focused, highly responsive, and relationship-driven. You'll have the autonomy to manage your portfolio, backed by strong internal systems and a supportive team.

What You’ll Do

• Manage and grow relationships with real estate agency clients
• Respond to day-to-day queries and coordinate internal support
• Regularly connect with property managers via calls, emails, and in-person meetings
• Identify upsell opportunities and contribute to client retention
• Maintain accurate CRM records and report on client satisfaction
• Represent the business at networking events and industry functions (some after-hours required)

What You Bring

• Experience in property management is essential(real estate industry background required)
• Account management or client service experience, ideally in property, utilities, or compliance sectors
• Excellent communication, organisational, and problem-solving skills
• Ability to manage a portfolio, build trust, and follow through on deliverables
• A proactive, people-first mindset
• Confidence in representing the business professionally, both in the office and externally