Account Executive (Retail, Print + POS)

Dashing; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flex Working: 1 day work-from-home per

Growth Opportunities

Continuous Improvement Culture

People & Culture

Tech Innovators: Monday.com tools

Social Vibes: monthly events

Fuel Your Day: snacks & beverages

Commuting Ease: near East Richmond

Job summary

Dashing is seeking an Account Executive to lead print and POS campaigns in Melbourne, connecting clients with Production, Studio, Client Service and Install teams to deliver high-quality work. You’ll manage campaigns from brief to delivery, build trusted relationships, and coordinate with multiple suppliers to ensure timely, accurate executions.

You’ll be organized, commercially minded and calm under pressure, with strong technical print knowledge and a genuine commitment to great client service.

Qualifications

• 3–5 years in account management, client service or project management in print/retail.
• Strong technical print knowledge and estimating experience.
• Experience coordinating multiple suppliers, deadlines and complex campaigns.
• Proficient with MS Office, Google Workspace and Monday.com; PrintIQ advantage.
• Open to using approved AI tools; collaborative and proactive.

Responsibilities

• Lead delivery of print and POS campaigns; main client contact.
• Coordinate production, studio, client service and install teams.
• Manage campaigns from brief to delivery; provide proactive updates.
• Monitor budgets, changes to scope, timing or cost with approvals.
• Maintain supplier relationships and ensure on-time, quality delivery.
• Support account coordinators and contribute to team huddles.

Skills

Account management

Client service

Project management

Communication

Organization

Education

Marketing/communications/business qualification

Tools

PrintIQ

Monday.com

Zendesk

MS Office

Google Workspace

Job description

Account Executive | Retail, Print & POS | Melbourne, Richmond

Dashing is looking for an Account Executive to lead the delivery of print and POS campaigns for our clients. You’ll be the primary point of contact, connecting clients with our Production, Studio, Client Service and Install teams to make sure every brief is clear and every campaign is delivered to a high standard.

You’ll manage campaigns from brief through to delivery, keep clients informed and confident, and anticipate what they need at each stage. You’ll be organised, commercially minded and calm under pressure, with strong technical print knowledge and a genuine commitment to great client service.

What you’ll do

• Build trusted client relationships and provide clear, proactive updates throughout each campaign.
• Manage campaigns from brief through to delivery, including estimating, bookings, artwork approvals, production, logistics and installations.
• Coordinate print and POS production, checking details and keeping distribution lists, artwork, install guides, run sheets and work in progress records up to date.
• Manage budgets and raise changes to scope, timing or cost promptly, obtaining the required approval before proceeding.
• Coordinate workflows across Production, Studio, Client Service and Install teams, monitoring timelines and resolving or escalating issues early.
• Maintain strong relationships with suppliers and installers to support reliable delivery.
• Share relevant industry and competitor insights and make proactive recommendations to clients.
• Support and guide Account Coordinators, and contribute to daily huddles, client work in progress meetings and broader Dashing Group activities.
• Use Dashing’s systems, including PrintIQ, Monday.com, Zendesk and the Dashing Tech Portal, to manage jobs and communication.
• Look for practical ways to improve workflow, quality and efficiency

About you

• You have 3-5 years’ experience in account management, Client Service or project management across print, POS or brand activations.
• You have strong technical print knowledge and estimating experience.
• You have experience with visual merchandising and fabrication, including materials such as timber, metals and acrylic.
• Experience coordinating multiple suppliers, deadlines and complex campaign requirements is desirable.
• You communicate exceptionally well and are highly organised, efficient and detail focused.
• You are creative, solutions focused and commercially minded, and you stay calm and adaptable when priorities shift.
• You are tech savvy, with experience using Microsoft Office, Google Workspace and Monday.com. Experience with PrintIQ is an advantage.
• You are open to using new technologies, including approved AI tools.
• You are collaborative, approachable and willing to get hands on to deliver great work.
• A qualification in marketing, communications, business or a related field is desirable.

Why Dashing?

At Dashing, our purpose is to always go above and beyond. Our people are at the centre of everything we do. We care more, back ambition, respect craft and empower each other.

We work with some of Australia’s most recognised retailers and brands, bringing campaigns to life through creativity, technology and production expertise. We value collaboration and support our people to grow and thrive, both personally and professionally.

Dashing Values

• Work Smarter. Collaboration is at the heart of everything we do. We believe in the power of teamwork, where diverse perspectives come together to create something greater than the sum of its parts.
• Dream Further. We don’t just think outside the box - we dream beyond it. Innovation and ambition drive us to push boundaries, exploring new possibilities and creating what’s next.
• Win Together. Success is sweeter when shared. We are committed to achieving greatness with our partners and each other, ensuring that every win is a collective victory celebrated by all.
• Flex Working: Enjoy the flexibility of working from home 1 day per week
• Growth Opportunities: Benefit from a robust Learning & Development program, with plenty of room for growth.
• Continuous Improvement Culture: We believe in continuous improvement - everyone is encouraged to share their ideas to help us get better, together.
• People & Culture : A dedicated team to ensure you feel valued, supported, and part of the Dashing family.
• Tech Innovators: Work with a Tech Innovation team, using tools like Monday.com to streamline and elevate your workflow.
• Social Vibes: Monthly social events and quarterly awards to keep the team vibe high.
• Fuel Your Day: Enjoy a kitchen stocked with delicious fruit, snacks, drinks, and more to keep you fuelled and refreshed throughout the day!
• Commuting Ease: Just a short 500m walk to East Richmond Train Station for an easy commute.
• Charity Involvement: Make a positive impact with dedicated volunteering time to support charities.
• Wellbeing Focussed: Access to Dashing Yoga team sessions, Dashing Massages, and lots of local walking tracks and parks nearby.