Account Executive

Hoselink; Sydney; Hybrid; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Free on-site gym

Sauna

Ice bath

Massage chairs

Hybrid work in Brookvale

Social events

Job summary

Hoselink, an Australian-owned gardening brand, is hiring an Account Executive for Hoselink Commercial. You’ll build pipelines, win new accounts, and manage customers ordering via our B2B portal. You’ll work with the BDM and help reach FY27 B2B targets.

Ideal candidates have early-career B2B sales or strong customer-facing experience, are proactive, and comfortable with CRM-detailed pipeline data. Hybrid work with three days in our Brookvale office, on weekdays, suits the role.

Qualifications

• Early-career B2B sales or business development experience, or strong customer-facing experience.
• Proactive and organised, and comfortable prospecting and picking up the phone.
• Good commercial instincts and a knack for building relationships.
• Strong attention to detail with orders, quotes and admin.
• Familiar with a CRM, and accurate and disciplined with pipeline data.

Responsibilities

• Account management and customer service
• Onboard new commercial customers onto the Hoselink Commercial portal
• Manage and grow a portfolio of B2B accounts as their main contact
• Resolve day-to-day order, product and account queries
• Follow up inbound portal enquiries and convert interest into accounts
• Build and qualify the commercial pipeline for high-volume and bulk customers
• Make outbound calls to introduce Hoselink Commercial and convert leads
• Support the BDM in pitching, quoting and closing larger accounts
• Process purchase orders and coordinate with warehouse for fulfilment
• Keep CRM and pipeline accurate; report on activity and progress
• Assist with admin and marketing tasks as needed

Skills

B2B sales

customer service

phone prospecting

relationship building

prospecting

Tools

CRM software

Job description

About us

Hoselink is an Australian-owned family business and one of the country's best-known gardening and watering brands, selling premium products that are built to last. Hoselink Commercial, our B2B division, brings that same quality to businesses, retailers and institutions across Australia, backed by dedicated account support and an online trade portal. We're a growing team that cares about quality, strong partnerships and doing right by our customers.

The role

As our Account Executive, you'll help Hoselink Commercial to grow by building pipelines, winning new accounts and looking after the customers who order through our B2B portal. You'll work closely with our Business Development Manager, and you'll play a key part in reaching our FY27 B2B sales target.

Key responsibilities

Account management and customer service

Onboard new commercial customers onto the Hoselink Commercial portal, guiding them through setup so they can start ordering smoothly

Manage and grow a portfolio of small and mid-sized B2B accounts as their main point of contact

Resolve day-to-day order, product and account queries

Follow up inbound portal enquiries promptly and turn interest into active accounts

Prospecting and sales

Build and qualify the commercial pipeline, with a focus on high-volume, bulk and smaller B2B customers

Run bulk email campaigns and build targeted contact lists across relevant industries

Make outbound calls to introduce Hoselink Commercial and convert leads into new accounts

Support the BDM in pitching, quoting and closing larger accounts

Commercial operations

Process purchase orders accurately and on time

Work with the warehouse on fulfilment, keeping customers updated on their orders

Book and track pallet deliveries from dispatch through to delivery

Keep the CRM and pipeline accurate, and report on activity and progress

Support the Commercial Team with admin and marketing activities as needed

About you

Early-career B2B sales or business development experience, or strong customer-facing experience and the drive to move into sales

Proactive and organised, and comfortable prospecting and picking up the phone

Good commercial instincts and a knack for building relationships

Strong attention to detail with orders, quotes and admin

Familiar with a CRM, and accurate and disciplined with pipeline data

An interest in consumer or gardening products is a bonus

What's in it for you

$75,000 + super

Hybrid working, with 3 days a week in our Brookvale office

Monday to Friday, 9am to 5pm (no weekends)

Free on-site gym, sauna, ice bath and massage chairs

A supportive, welcoming team with regular social events