Account Coordinator & Production Manager - Real Estate

SIRAP; Melbourne; Sur place; AUD 70 000 - 110 000; Plein temps

Résumé du poste

SIRAP, a Melbourne-based content studio, is seeking a Production Coordinator & Account Manager on a full-time basis. You will lead two key property accounts, drive business development, and ensure premium account service while coordinating internal crews and external talent.

The role requires a spreadsheet-obsessed, deadline-driven individual who can build strong client relationships, manage production from inception to completion, and leverage AI tools to streamline workflows.

Qualifications

• 2+ years as a producer, production coordinator or account manager on a fast-paced, client-facing account.
• Experience producing video, stills and social content, and managing small crews of shooters and editors.
• Highly organised and detail-driven, with a built-in sense of urgency.
• Calm under pressure - tight turnarounds and last-minute changes.
• A strong communicator who builds lasting client relationships.
• Commercially minded - you see opportunities to grow an account and pitch them.
• Confident with AI tools (ChatGPT, Claude or similar) and curious about how AI is changing production.
• Comfortable in spreadsheets, Xero and project management tools; ClickUp and HubSpot is a plus.

Responsabilités

• Run productions end to end: briefs, quotes, scheduling, crew bookings, call sheets, logistics and delivery.
• Coordinate our real estate crew and freelancers, their schedules, keeping workflow and deadlines on track.
• Own quality control so every film meets the brief and reflects the SIRAP lens.
• Solve problems as they arise and keep projects moving.
• Prepare quotes and invoices in Xero, and keep ClickUp up to date.
• Attend meetings and shoots with real estate clients and manage expectations.

Connaissances

Production coordination

Client management

Video production

AI tools familiarity

Spreadsheet

Communication

Commercial mindset

Real estate marketing

Outils

Xero

ClickUp

HubSpot

Description du poste

Melbourne-based, Office Basd. Full Time.

About SIRAP

SIRAP is an award-winning film-led content studio creating premium films and content for brands across property, design, lifestyle, and culture. With a reputation for craft, storytelling, and exceptional client service, we partner with leading organisations to bring powerful ideas to life on screen. We are a close-knit team who value creativity, precision, and collaboration. Every project we take on is treated with care, intention, and ambition to deliver best-in-class work.

About the Role

We are seeking a gun Production Coordinator & Account Manager to lead two of our key property accounts on a full-time basis, to allow us to continue to provide premium account service, increase business development for new prospects and content ideas with the accounts, while continuing to provide the highest quality account management and production expertise to our clients and full-time internal crew and workflow.

The successful candidate is spreadsheet obsessed, has an in built sense of urgency, attention to detail, meets deadlines through smart management of crew and resources, is a people-person, understands the importance of continually developing client relationships to increase new business.

Primary Purpose

The primary purpose of the Production Coordinator & Account Manager role is to ensure the seamless execution of video production and delivery, while also fostering strong client relationships across two key accounts to drive business development and growth through impeccable client service. This position plays a critical role in managing the production process from inception to completion, collaborating with and managing internal teams and clients to deliver high-quality video content that exceeds expectations. Additionally, the role involves creative collaboration to further develop product segments and financial reporting to track project revenue and performance. The Production Coordinator & Account Manager serves as the project manager and a creative leader, responsible for coordinating all aspects of production, managing resources and crew, and guiding the team to deliver high-quality video content that showcases properties in the best possible light.

Key Responsibilities

Production

• Run productions end to end: briefs, quotes, scheduling, crew bookings, call sheets, logistics and delivery.
• Brief and coordinate our real estate crew and freelancers, their schedules, keeping workflow and deadlines on track.
• Own quality control so every film meets the brief and reflects the SIRAP lens.
• Solve problems as they arise and keep projects moving.
• Prepare quotes and invoices in Xero, and keep ClickUp up to date.

Client Management & Growth

• Be the first point of contact for our real estate clients - attending meetings and shoots, anticipating needs and responding fast.
• Meet and exceed quarterly revenue targets through strong service, client education and new content ideas.
• Act as a trusted advisor on how video drives sales campaigns and marketing.
• Spot upsell and new business opportunities and pitch them with Paris.
• Report monthly on account revenue, pipeline and resourcing, flagging risks early with solutions.
• Work with the creative team to develop concepts and new content formats for the real estate market.
• Stay across property marketing, social and AI-driven content trends, and bring practical ideas to the team.
• Use AI tools daily to work faster - briefs, schedules, call sheets, meeting notes and reporting - so more time goes into clients and the work.

About You

• 2+ years as a producer, production coordinator or account manager on a fast-paced, client-facing account.
• Experience producing video, stills and social content, and managing small crews of shooters and editors.
• Highly organised and detail-driven, with a built-in sense of urgency.
• Calm under pressure - tight turnarounds and last-minute changes don't throw you.
• A strong communicator who builds lasting client relationships.
• Commercially minded - you see opportunities to grow an account and pitch them.
• Confident with AI tools ("ChatGPT, Claude or similar") and curious about how AI is changing production, with the judgement to know where human craft matters.
• Comfortable in spreadsheets, Xero and project management tools. ClickUp and HubSpot experience a plus.
• Works well autonomously and as part of a close team.
• Real estate or property marketing experience highly regarded.
• Valid driver's licence and full-time access to a reliable car.
• Police check, Australian working rights and Melbourne-based.