Account Manager

MIK Studio; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Job summary

MIK Studio in Melbourne is seeking an organized, client-savvy Account Manager to join the team. You’ll work with our Account Lead and cross-functional teams to keep projects on track, inform clients and ensure smooth handoffs between creatives and global teams.

With 2–3+ years in account management, you’ll translate briefs into deliverables, manage timelines and budgets, and spot risks early. You’ll collaborate across time zones and help grow client relationships while supporting pitches and

Qualifications

• 2-3+ years in account management, client services or project coordination at a creative, digital or advertising agency
• Strong understanding of how digital and audio work gets made from brief to delivery
• Clear, friendly communication written and spoken

Responsibilities

• Be the day-to-day contact for Australian clients.
• Translate client briefs into clear project scopes and deliverables.
• Deliver digital and audio projects from brief to final output, on time and on budget.
• Track timelines, budgets and deliverables and flag risks early.
• Coordinate client-facing recording sessions when needed.
• Keep everything visible in ClickUp, Google Workspace, and client tools like Asana.
• Brief and work with producers, writers, designers, strategists and freelancers.
• Help plan who works on what and keep clients and team aligned.
• Collaborate with UK, Europe, Singapore and North America teams across time zones.
• Spot where a client could use more from us and bring it to them.
• Support pitches and pre-sale requests: thought-starters, mocks and quotes.
• Help build our network of local partners in Australia.

Skills

Account management

Client services

Project coordination

Communication

Time management

Cross-team collaboration

Tools

Asana

ClickUp

Google Workspace

Job description

MIK Studio is a creative studio bringing brands to life through storytelling and emerging technology. We work with some of the world’s biggest entertainment and tech brands, including Spotify, Amazon, Strava, Snapchat and Paramount. With our HQ in Australia and team members across North America, LATAM, Europe and Asia, we bring a global perspective to local storytelling.

We’re looking for an organised, client-savvy Account Manager to join our Melbourne team. You’ll work alongside our Account Lead and Account Managers, keeping projects on track, clients informed and work flowing smoothly between creatives and global teams. If you love being the person who makes great creative work happen, this is your seat.

What you’ll do

• Be the day-to-day contact for your Australian clients.
• Translate client briefs into clear project scopes and creative deliverables.
• Deliver digital and audio projects from brief to final output, on time and on budget.
• Track timelines, budgets and deliverables, and flag risks early rather than late.
• Coordinate client-facing recording sessions when a project needs one.
• Keep everything visible in ClickUp and Google Workspace, and in client tools like Asana.

Work with the studio

• Brief and work alongside our producers, writers, designers and strategists, plus freelancers, voice artists and studios.
• Help plan who works on what, and keep clients and the team talking clearly.
• Collaborate with our teams in the UK, Europe, Singapore and North America across time zones.

Help accounts grow

• Spot where a client could use more from us, and bring it to them.
• Support pitches and pre-sale requests: thought-starters, mocks and quotes.
• Help build our network of local partners in Australia.

What you’ll bring

• 2-3+ years in account management, client services or project coordination, ideally at a creative, digital or advertising agency.
• A strong understanding of how digital and audio work gets made, from first brief to final delivery.
• Strong organisation. You can run several projects at once in a high-volume environment and know which one needs you today.
• Clear, friendly communication, written and spoken. Clients trust you and the team understands your briefs.
• The ability to hold the big picture and the smallest detail with equal care.
• A solutions-focused mindset. When things are unclear, you find a way forward.
• Comfort working across teams, disciplines and time zones.
• A real interest in creative production and storytelling.

Nice to have

• Experience in music, entertainment or audio streaming (Spotify, labels, studios).
• Understanding of digital and web builds, and UX/UI principles.
• Familiarity with Asana and ClickUp.

MIK Studio welcomes applicants of all backgrounds, identities and abilities. If you need any adjustments during the process, just let us know.

No recruiters or agencies, please. We’re handling this hire directly.