Accommodation Administrator / Receptionist Snowy 2.0 project

NX Blue Pty Ltd.; Tumut; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

NX Blue Pty Ltd is seeking an experienced accommodation receptionist for the Snowy 2.0 project in NSW, Tumut. The 6-month assignment focuses on on-site reception, bookings and guest coordination, with potential for extension.

FIFO/DIDO experience preferred. You will manage day-to-day desk operations, site communications, and ensure procedures meet safety and site requirements in a busy project environment.

Qualifications

• FIFO/DIDO experience preferred.
• Strong communication and customer service skills.
• Highly organised with attention to detail.

Responsibilities

• Manage day-to-day reception operations and be first contact for residents, visitors and site personnel.
• Handle room bookings, allocations, check-in and check-out.
• Respond to accommodation enquiries via phone, email and in person.
• Coordinate with cleaning supervisors, site teams, travel coordinators on bookings and changes.
• Manage last-minute changes, cancellations and urgent requests.
• Ensure procedures meet site requirements.

Skills

FIFO/DIDO Experience

Communication

Customer service

Organised

Attention to detail

Tools

Booking systems

Job description

We are looking for an experienced accommodation receptionist preferably with FIFO / DIDO experience to be a part of the Iconic Snowy 2.0 project. This will predominantly be a short term 6 month assignment. There is a possibility of ongoing works but not guaranteed.

Hours of Work:

The standard shift is 7:00 am to 5:30pm & 8:00am to 6:30pm. When two Receptionists are rostered, the start times are staggered to ensure appropriate coverage.

KEY DUTIES & RESPONSIBILITIES:

• Managing day to day operations of the Reception desk & provides first point of contact for residents, visitors and site personnel
• Managing room accommodation bookings, room allocations, check-in, check-outs.
• Responding to accommodation enquiries via phone, email and in person
• Liaising with Camp Cleaning Supervisors , site teams, travel coordinators, mobilization and other accommodation locations regarding booking and changes
• Managing last-minute accommodation changes , cancellation and urgent request
• Ensuring reception and accommodation procedures are followed in accordance with site requirements

KEY SKILLS & ATTRIBUTES

I​deally we are looking for someone who is highly organised, reliable and confident working in a busy site environment.

Strong communication and customer service skill are essential, along with good attention to detail and the ability to manage competing priorities.

The successful candidate should also demonstrate:

• A high level of professionalism, discretion and confidentiality when handling sensitive personnel and accommodation information
• The ability to remain calm and professional when managing urgent request or competing priorities
• Comfortable working independently, using computer -based booking/administration systems, and communicating professionally with a wide range of stakeholders.
• A proactive and solutions-focused approach to day-to-day operational requirements

Requirements:

• Construction OHS White Card with an updated relevant resume
• Previous DIDO/FIFO Experience preferable but not essential.
• Prefer Minimum 2 years experience in related job.
• Commitment to safety
• Current or recent National Police Check. No greater than 3mth old.
• Ability to pass a full medical with ongoing drug and alcohol testing

All applications are treated with the strictest confidence.

NX Blue is an equal opportunity employer and support diversity in the workplace. We are advocates of Women in Construction. Aboriginal and Torres Strait Islander and people from a diverse background are encouraged to apply.’