Academic Support Officer

unimelb; Melbourne; On-site; AUD 87,000 - 100,000; Part time

Benefits offered by this job

17% superannuation

Flexible work arrangements

Career development opportunities

Parental leave and other family leave

Job summary

The University of Melbourne invites applications for a part-time, fixed-term role supporting psychiatry education for trainees. You will manage course administration, maintain Canvas subjects, enrolments and online class setup, and assist with student fees reporting and data collection.

You will collaborate with academic and clinical staff, coordinate events, and contribute to improvements in teaching delivery while upholding privacy and confidentiality in an educational setting.

Qualifications

• Relevant tertiary qualification or equivalent combination of education, training and administrative experience.
• Strong organisational and time management skills with ability to manage competing deadlines.
• Excellent communication to build relationships with diverse stakeholders.
• Proficient in learning management systems and online teaching tools to support administration.

Responsibilities

• Provide high-level administrative support for course promotion, preparation, timetabling and correspondence.
• Maintain and update Canvas subjects, enrolments and weekly class setup for online delivery.
• Monitor and manage student fees using Magento and collect data for reporting.
• Coordinate teaching-related events, including annual awards, and induct supervisors and students in systems and technology.
• Contribute to continuous improvement in course delivery and support the education team in daily operations.

Education

Relevant tertiary qualification

Tools

Canvas LMS

Magento

Zoom

Microsoft Office

Job description

Role type: Part Time (0.6FTE); Fixed term for 2 years

Faculty: Medicine, Dentistry and Health Sciences

Department/ School: Department of Psychiatry; Melbourne Medical School

Salary: UOM 5 - $86,943 - $99,864 p.a. pro-rata for part time plus 17% super

Impact psychiatry training programs, systems and event coordination / supportive, values-driven academic and professional team

The University of Melbourne

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity

You will support flagship psychiatry training programmes, ensuring seamless course administration and an excellent student experience. You will collaborate closely with academic and clinical stakeholders, manage digital platforms, and contribute to continuous improvement in teaching delivery.

What you will deliver

• Provide high-level administrative support for course promotion, preparation, timetabling, and correspondence.
• Maintain and update Canvas subjects, enrolments, and weekly class setup to ensure smooth online delivery.
• Monitor and manage student fees using Magento and collect participation and funding data for reporting.
• Coordinate teaching-related events, including annual awards, and induct supervisors and students in systems and technology.
• Contribute to continuous improvement in course delivery and support the education team across daily operations.

You may be a great fit if you

• Hold a relevant tertiary qualification or equivalent combination of education, training, and administrative experience.
• Demonstrate strong organisational and time management skills, with proven ability to manage competing deadlines.
• Apply high-level communication skills to build effective relationships with diverse stakeholders.
• Use learning management systems, Zoom videoconferencing, and Microsoft Office confidently to support teaching and administration.
• Understand privacy, confidentiality, and data management principles within an educational context, including accurate record-keeping.
• Showcase initiative and problem-solving ability, contributing to process improvements and responsive student-centred service.

For further information please refer to the attached PD.

What we offer you

• Build future financial security with 17% superannuation
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave, cultural leave, and menstruation and menopause leave.
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
• Health and well-being services including a leading Employee Assistance Program

Your new team

You will join a dedicated team delivering psychiatry education for trainee psychiatrists. The team collaborates across teaching, research, and student support, guided by compassionate, respectful, collaborative values. You will work with experienced clinicians, educators, and professional staff who value initiative and improvement. Together you will contribute to developing the mental health workforce through excellent education and student support.

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torr