Academic Support Officer

University-of-Melbourne; Melbourne; On-site; AUD 87,000 - 100,000; Part time

Benefits offered by this job

17% superannuation

Salary packaging

Health and wellbeing programs

Professional development opportunities

Discounted services

Job summary

The University of Melbourne is seeking an Academic Support Officer to provide high-level administrative support for psychiatry education programs. You will manage course promotion, timetabling, and online delivery using Canvas, Zoom, and Microsoft Office, while handling student fees in Magento and coordinating teaching events.

Join a values-driven team committed to student-centred service, privacy, and continuous improvement in teaching delivery under a pro-rata Part Time 0.6FTE arrangement.

Qualifications

• Hold a relevant tertiary qualification or equivalent combination of education, training, and administrative experience.
• Demonstrate strong organisational and time management skills, with proven ability to manage competing deadlines.
• Apply high-level communication skills to build effective relationships with diverse stakeholders.
• Use learning management systems, Zoom videoconferencing, and Microsoft Office confidently to support teaching and administration.
• Understand privacy, confidentiality, and data management principles within an educational context.

Responsibilities

• Provide high-level administrative support for course promotion, preparation, timetabling, and correspondence.
• Maintain and update Canvas subjects, enrolments, and weekly class setup to ensure smooth online delivery.
• Monitor and manage student fees using Magento and collect participation and funding data for reporting.
• Coordinate teaching-related events, including annual awards, and induct supervisors and students in systems and technology.
• Contribute to continuous improvement in course delivery and support the education team across daily operations.

Skills

Excellent communication

Organisational skills

Time management

Stakeholder engagement

Education

Relevant tertiary qualification

Tools

Canvas

Magento

Zoom

Microsoft Office

Job description

Role type: Part Time (0.6FTE); Fixed term for 2 yearsFaculty: Medicine, Dentistry and Health SciencesDepartment/ School: Department of Psychiatry; Melbourne Medical SchoolSalary: UOM 5 - $86,943 - $99,864 p.a. pro-rata for part time plus 17% superImpact psychiatry training programs, systems and event coordination / supportive, values-driven academic and professional teamApply now to shape psychiatry education, support trainee psychiatrists, and grow your expertise in academic administration.Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.The University of MelbourneWe take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.Your next career opportunityYou will support flagship psychiatry training programmes, ensuring seamless course administration and an excellent student experience. You will collaborate closely with academic and clinical stakeholders, manage digital platforms, and contribute to continuous improvement in teaching delivery.What you will deliver:Provide high-level administrative support for course promotion, preparation, timetabling, and correspondence.Maintain and update Canvas subjects, enrolments, and weekly class setup to ensure smooth online delivery.Monitor and manage student fees using Magento and collect participation and funding data for reporting.Coordinate teaching-related events, including annual awards, and induct supervisors and students in systems and technology.Contribute to continuous improvement in course delivery and support the education team across daily operations.You may be a great fit if you:Hold a relevant tertiary qualification or equivalent combination of education, training, and administrative experience.Demonstrate strong organisational and time management skills, with proven ability to manage competing deadlines.Apply high-level communication skills to build effective relationships with diverse stakeholders.Use learning management systems, Zoom videoconferencing, and Microsoft Office confidently to support teaching and administration.Understand privacy, confidentiality, and data management principles within an educational context, including accurate record-keeping.Showcase initiative and problem-solving ability, contributing to process improvements and responsive student-centred service.For further information please refer to the attached PD.What we offer you!We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:Build future financial security with 17% superannuationSupportive flexible work arrangements underpinned by our commitment to inclusion and well-beingCareer development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn LearningProgressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave, cultural leave, and menstruation and menopause leave.Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre CompanyHealth and well-being services including a leading Employee Assistance ProgramYour new team –You will join a dedicated team delivering psychiatry education for trainee psychiatrists. The team collaborates across teaching, research, and student support, guided by compassionate, respectful, collaborative values. You will work with experienced clinicians, educators, and professional staff who value initiative and improvement. Together you will contribute to developing the mental health workforce through excellent education and student support.Be YourselfThe University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.Aboriginal and Torres Strait Islander ApplicantsWe aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [e-mail] .Application essentials:Visit \"apply with us\" to learn more about the process, including tips and FAQs.You must have current valid work rights for Australia. Visa sponsorship is not available for this role.A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.Please upload your resume and a cover letter outlining your interest and experience as part of the application process.Please upload your responses to the Selection Criteria, found in the Position Description. Learn more about responding to Selection CriteriaWant to know more?For queries related to this specific position, contact Lina Pepe by emailing [e-mail] questions related to our recruitment process email Walid at [e-mail] recruitment adjustments contact Kim Groizard on [phone] or at [e-mail] (subject: 'Recruitment Adjustments').Apply today, and join a community that’s shaping the future.Applications close: 3rd of November 2026 at 11:55 PM; Melbourne time zone.JR-019220 - Academic Support Officer - PD.pdfJR-019220 - Academic Support Officer - PD.docx