Academic Support Officer

UOM University of Melbourne; Melbourne; On-site; AUD 87,000 - 100,000; Part time

Benefits offered by this job

17% superannuation

Salary packaging

Health & wellbeing programs

Professional development opportunities

Flexible work arrangements

Job summary

University of Melbourne in Australia seeks an Academic Support Officer to ensure seamless course administration and an excellent student experience within the Psychiatry education team. You will collaborate with academic and clinical stakeholders, manage digital platforms, and support continuous improvement in teaching delivery.

You will promote courses, maintain online delivery, monitor student fees via Magento, and coordinate teaching events while inducting supervisors and students into

Qualifications

• Hold a relevant tertiary qualification or equivalent combination of education, training, and administrative experience.
• Demonstrate strong organisational and time management skills, with proven ability to manage competing deadlines.
• Apply high-level communication skills to build effective relationships with diverse stakeholders.
• Use learning management systems, Zoom videoconferencing, and Microsoft Office confidently to support teaching and administration.
• Understand privacy, confidentiality, and data management principles within an educational context, including accurate record-keeping.
• Showcase initiative and problem-solving ability, contributing to process improvements and responsive student-centred service.

Responsibilities

• Provide high-level administrative support for course promotion, preparation, timetabling, and correspondence.
• Maintain and update Canvas subjects, enrolments, and weekly class setup to ensure smooth online delivery.
• Monitor and manage student fees using Magento and collect participation and funding data for reporting.
• Coordinate teaching-related events, including annual awards, and induct supervisors and students in systems and technology.
• Contribute to continuous improvement in course delivery and support the education team across daily operations.

Skills

Organisational skills

Time management

Communication skills

LMS administration

Zoom

Microsoft Office

Education

Relevant tertiary qualification

Tools

Canvas

Magento

Zoom

Microsoft Office

Job description

Role type

Part Time (0.6FTE); Fixed term for 2 years

Faculty

Medicine, Dentistry and Health Sciences

Department/ School

Department of Psychiatry; Melbourne Medical School

Salary

UOM 5 - $86,943 - $99,864 p.a. pro-rata for part time plus 17% super

Impact

psychiatry training programs, systems and event coordination / supportive, values-driven academic and professional team

Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

About the University of Melbourne

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.

Your next career opportunity

You will support flagship psychiatry training programmes, ensuring seamless course administration and an excellent student experience. You will collaborate closely with academic and clinical stakeholders, manage digital platforms, and contribute to continuous improvement in teaching delivery.

What you will deliver

• Provide high-level administrative support for course promotion, preparation, timetabling, and correspondence.


• Maintain and update Canvas subjects, enrolments, and weekly class setup to ensure smooth online delivery.


• Monitor and manage student fees using Magento and collect participation and funding data for reporting.


• Coordinate teaching-related events, including annual awards, and induct supervisors and students in systems and technology.


• Contribute to continuous improvement in course delivery and support the education team across daily operations.

You may be a great fit if you

• Hold a relevant tertiary qualification or equivalent combination of education, training, and administrative experience.


• Demonstrate strong organisational and time management skills, with proven ability to manage competing deadlines.


• Apply high-level communication skills to build effective relationships with diverse stakeholders.


• Use learning management systems, Zoom videoconferencing, and Microsoft Office confidently to support teaching and administration.


• Understand privacy, confidentiality, and data management principles within an educational context, including accurate record-keeping.


• Showcase initiative and problem-solving ability, contributing to process improvements and responsive student-centred service.

For further information please refer to the attached PD.

What we offer you

We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

• Build future financial security with 17% superannuation


• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being


• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning


• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave, cultural leave, and menstruation and menopause leave.


• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company


• Health and well-being services including a leading Employee Assistance Program

For more information check out our benefits page!

Your new team

You will join a dedicated team delivering psychiatry education for trainee psychiatrists. The team collaborates across teaching, research, and student support, guided by compassionate, respectful, collaborative values. You will work with experienced clinicians, educators, and professional staff who value initiative and improvement. Together you will contribute to developing the mental health workforce through excellent education and student support.

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences.

Discover more about Diversity and Inclusion at UniMelb. We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff. Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [e-mail].

Requirements

You must have current valid work rights for Australia.

Visa sponsorship is not available for this role.

A Working with Children Check is required for all positions.

We will guide you through the process and reimburse you if successful.

Application Information

Applications close: 3rd of November 2026 at 11:55 PM; Melbourne time zone.

Position Description

JR-019220 - Academic Support Officer - PD.pdf

JR-019220 - Academic Support Officer - PD.docx

Additional Links

Discover more at https://about.unimelb.edu.au/

Contact

For queries related to this specific position, contact Lina Pepe by emailing [e-mail].

For questions related to our recruitment process, email Walid at [e-mail].

For recruitment adjustments contact Kim Groizard on [phone] or at [e-mail] (subject: 'Recruitment Adjustments').