Academic Skills Coach

Acknowledge Education Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Acknowledge Education Pty Ltd is seeking a full-time Academic Support Officer to join our Sydney campus. You will run workshops, provide direct student support, and help learners interpret assessments while upholding integrity and appropriate use of Generative AI.

You will work with Course Coordinators and teaching staff to identify gaps, support diverse cohorts, and monitor progress to improve student outcomes.

Qualifications

• Master's degree in Education or related field, or equivalent experience.
• 3+ years in academic support or related area.
• Experience delivering academic skills workshops or tutorials in HE or VET.
• Understanding of academic writing, referencing, assessment literacy and integrity.
• Experience supporting diverse student cohorts, including international students.

Responsibilities

• Deliver engaging Academic Support Workshops throughout the trimester.
• Provide targeted one-to-one academic support to referred students.
• Help students interpret assessment briefs and marking criteria.
• Support students to understand academic integrity and the use of Generative AI.
• Maintain accurate records and contribute to reporting and quality assurance.
• Connect students with internal support services when needed.
• Collaborate with Course Coordinators to identify skill gaps and tailor support.
• Monitor progress and adjust study plans as required.

Skills

Facilitation

Presentation skills

Interpersonal skills

Organisational skills

Student engagement

Education

Master's in Education

Job description

Acknowledge Education Pty Ltd is seeking a full-time Academic Support Officer to join our Sydney campus. You will run workshops, provide direct student support, and help learners interpret assessments while upholding integrity and appropriate use of Generative AI.

You will work with Course Coordinators and teaching staff to identify gaps, support diverse cohorts, and monitor progress to improve student outcomes.