Student-Centric Academic Admin Lead

National Academy of Professional Studies; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

National Academy of Professional Studies in Melbourne, VIC, seeks an Academic Administration Officer to coordinate and administer academic operations, ensuring student progression, assessment management, enrolment administration and governance compliance.

The role requires experience in the higher education sector, strong knowledge of TEQSA/CRICOS, and a student-centred service approach. Full-time position based in Melbourne CBD, near Flinders Street Station.

Qualifications

• Experience in higher education administration or student services.
• Strong understanding of academic administration processes.
• Knowledge of TEQSA, CRICOS and Higher Education Standards Framework.
• Excellent organisational and time management skills.
• Excellent interpersonal skills and a student-centred approach to service delivery.
• Attention to detail and experience maintaining records within Student Management Systems.

Responsibilities

• Monitor student academic progress and manage progression processes.
• Provide advice on academic progress, re-enrolment, study plans and support pathways.
• Coordinate assessment and examination administration, including scheduling and results processing.
• Assess and process applications for Special Consideration, Alternative Assessment, RPL, leave of absence and deferrals.
• Investigate and administer academic integrity and misconduct matters.
• Support student appeals and governance activities, including committee administration and record keeping.
• Maintain accurate student records and integrity of data across the lifecycle.
• Ensure compliance with Higher Education Standards, CRICOS requirements and policies.

Skills

HE Administration

Student Services

Regulatory Knowledge

Record Keeping

Tools

Meshed LMS

Job description

National Academy of Professional Studies in Melbourne, VIC, seeks an Academic Administration Officer to coordinate and administer academic operations, ensuring student progression, assessment management, enrolment administration and governance compliance.

The role requires experience in the higher education sector, strong knowledge of TEQSA/CRICOS, and a student-centred service approach. Full-time position based in Melbourne CBD, near Flinders Street Station.