Academic Governance & Compliance Specialist

Strayer Education, Inc.; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Study free in related course

B Corp certified university

Internal opportunities for growth

Collaborative environment

Job summary

Torrens University Australia is seeking an Academic Services Compliance and Reporting Specialist to coordinate compliance, risk, assurance, reporting and business improvement across Academic Administration Services and Student Experience. You will maintain governance information, support regulatory requirements, and provide reporting and analysis to support risk management and service improvement.

The role also handles external complaints and National Student Ombudsman matters, escalating

Qualifications

• Experience in compliance, risk, audit, quality assurance or business improvement is desirable.
• Bachelor degree or equivalent in a related discipline is required.
• Ability to coordinate projects from planning through to implementation and follow-through.

Responsibilities

• Coordinate compliance, risk and assurance activities and maintain registers and evidence.
• Prepare quarterly reports and validate data to identify trends.
• Coordinate external complaints and National Student Ombudsman matters and track actions.
• Drive policy implementation, processes and performance improvement initiatives.
• Analyze student feedback and service trends using approved digital and AI tools.

Skills

Compliance

Risk management

Data analysis

Reporting

Stakeholder coordination

Education

Bachelor's degree (business, education, law, governance, compliance, risk, quality, data, student administration)

Tools

Reporting tools

Workflow systems

AI tools

Job description

Torrens University Australia is seeking an Academic Services Compliance and Reporting Specialist to coordinate compliance, risk, assurance, reporting and business improvement across Academic Administration Services and Student Experience. You will maintain governance information, support regulatory requirements, and provide reporting and analysis to support risk management and service improvement.

The role also handles external complaints and National Student Ombudsman matters, escalating