Academic Compliance & Reporting Innovator

Torrens University Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Torrens University Australia in Sydney is seeking an Academic Services Compliance and Reporting Specialist to support governance, risk and reporting across Academic Administration Services and Student Experience. You will maintain registers, compile evidence, implement regulatory requirements and provide data-driven insights to improve services and assure compliance.

The role includes handling external complaints and National Student Ombudsman matters, with escalation of high-risk issues to the

Qualifications

• Bachelor's degree in business, education, law, governance, compliance, risk, quality, data, student administration or related discipline.
• Qualifications or professional development in compliance, risk, audit, quality assurance, project management, data analysis desirable.

Responsibilities

• Coordinate compliance, risk and assurance activities, maintain registers and evidence repositories.
• Prepare quarterly reports, validate data, identify trends and maintain reporting documentation.
• Coordinate external complaints and National Student Ombudsman matters with escalation when needed.
• Coordinate compliance and improvement initiatives, including policies, processes and controls.
• Analyse student feedback and service trends, using approved AI tools with human oversight.

Skills

Compliance

Risk management

Reporting

Data analysis

Quality assurance

Stakeholder coordination

Education

Bachelor's degree in business or related discipline

Professional development in compliance/risk/quality assurance

Tools

Dashboards

Reporting tools

Workflow systems

AI tooling (responsible use)

Job description

Torrens University Australia in Sydney is seeking an Academic Services Compliance and Reporting Specialist to support governance, risk and reporting across Academic Administration Services and Student Experience. You will maintain registers, compile evidence, implement regulatory requirements and provide data-driven insights to improve services and assure compliance.

The role includes handling external complaints and National Student Ombudsman matters, with escalation of high-risk issues to the