Aboriginal Victim Engagement Officer (Cultural Support)

Department of Justice and Community Safety, Victoria; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Superannuation included

Job summary

Department of Justice and Community Safety, Victoria is recruiting an Aboriginal Victim Engagement Officer to support victims of crime via Melbourne's Children's Courts. The role prioritises Aboriginal applicants and is based in the CBD, working to provide culturally safe, trauma-informed support and guidance on available services and restorative justice options.

You will build relationships with Aboriginal communities, court staff and victim support services, and help maintain accurate records

Qualifications

• No mandatory qualification required.
• Ideal: tertiary qualification and at least two years’ experience delivering services or supervising staff.
• Priority consideration for Aboriginal and/or Torres Strait Islander applicants.
• Certificate of Aboriginality required before offer through prioritised recruitment.
• Knowledge of Victorian Aboriginal communities and cultures.
• Ability to communicate sensitively with Aboriginal people and handle difficult conversations.
• Understanding of youth justice, the Children's Court, victim support services and relevant laws.
• Experience providing ongoing support to victims of crime, including Aboriginal victims.

Responsibilities

• provide sensitive support in person and by phone, with care for each victim's experience of trauma
• connect victims with appropriate services and explain their options for restorative justice
• build strong relationships with Aboriginal communities, court staff and victim support services
• help your team provide culturally safe support that responds to each victim's needs
• keep accurate records and share advice to improve victim support.

Skills

Cultural knowledge

Clear communication

Trauma-informed approach

Education

Certificate of Aboriginality

Relevant tertiary qualification

Job description

Department of Justice and Community Safety, Victoria is recruiting an Aboriginal Victim Engagement Officer to support victims of crime via Melbourne's Children's Courts. The role prioritises Aboriginal applicants and is based in the CBD, working to provide culturally safe, trauma-informed support and guidance on available services and restorative justice options.

You will build relationships with Aboriginal communities, court staff and victim support services, and help maintain accurate records