Aboriginal Advanced Case Manager - Melbourne

VIC Department of Justice and Community Safety; Melbourne; On-site; AUD 101,000 - 114,000; Full time

Job summary

VIC Department of Justice and Community Safety in Melbourne is seeking an Aboriginal Advanced Case Manager to support clients with complex needs. You will apply a strengths-based, culturally informed approach to guide rehabilitation and reduce reoffending, while working closely with Aboriginal organisations and Koori Court.

Your role includes delivering meaningful case management, creating tailored cultural support plans, assessing risk, and advising senior leaders on culturally safe practices

Qualifications

• Proven ability to communicate sensitively with Aboriginal communities.
• Knowledge of issues affecting Aboriginal people in the justice system.
• Experience applying evidence-based case management frameworks.
• Ability to apply theory to practice: risk identification and intervention planning.
• Commitment to continuous improvement and innovation.

Responsibilities

• Delivering meaningful case management for Aboriginal and non-Aboriginal clients, focused on behaviour change and completing correctional orders.
• Creating tailored cultural support plans to meet the specific needs of Aboriginal clients.
• Assessing risk factors and developing individualised case plans that support rehabilitation and reduce reoffending.
• Providing expert advice to senior leaders and community-based teams on culturally safe approaches.
• Building partnerships with Aboriginal organisations and support services.
• Attending Koori Court to provide advice and support where needed.

Skills

Case management

Cultural safety

Risk assessment

Stakeholder engagement

Communication

Job description

Aboriginal Advanced Case Manager - Melbourne

VIC Department of Justice and Community Safety – Melbourne VIC

• Ongoing, Full Time opportunity based in Melbourne
• Make a difference in reducing over representation of Aboriginal people in the criminal justice system
• Salary banding of $100,894 - $114,476 plus superannuation

This is a prioritised role for Aboriginal and/or Torres Strait Islander peoples, who will be given priority consideration as per the special measures provision of the Equal Opportunity Act 2010.

We're looking for a committed and culturally knowledgeable Aboriginal Advanced Case Manager to join our team and help create safer, stronger communities—one person at a time.

In this vital role, you'll work with both Aboriginal and non-Aboriginal clients, supporting individuals with complex needs and those who have committed serious offences. Using a strengths-based, culturally informed approach, you'll help guide them through their rehabilitation journey while contributing to positive outcomes for the broader community.

You’ll also play a key role in shaping how we support Aboriginal clients—providing expert advice, developing cultural support plans, and working closely with Aboriginal organisations and the Koori Court.

What You’ll Be Doing

• Delivering meaningful case management for Aboriginal and non-Aboriginal clients, focused on behaviour change and completing correctional orders.
• Creating tailored cultural support plans to meet the specific needs of Aboriginal clients.
• Assessing risk factors and developing individualised case plans that support rehabilitation and reduce reoffending.
• Providing expert advice to senior leaders and community-based teams on culturally safe and effective approaches to working with Aboriginal clients.
• Building strong partnerships with Aboriginal organisations and support services to improve access to culturally appropriate resources.
• Attending Koori Court to provide advice and support where needed.

About You

We're seeking someone who brings a deep understanding of the Victorian Aboriginal community, along with strong case management skills and a genuine passion for supporting others.

You’ll have:

• A proven ability to communicate sensitively and effectively with Aboriginal people and communities.
• Strong knowledge of the issues affecting Aboriginal people in the justice system.
• Experience in applying evidence-based case management frameworks, especially with individuals with complex needs.
• The ability to apply theory to practice—identifying risk, planning interventions, and supporting behaviour change.
• A mindset focused on continuous improvement and innovation.