A very cool IT Administrator role

Pinnacle Safety and Training; Melbourne; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite parking

Great culture

National organisation

Breakfast daily

Monthly team lunches

Extra leave days (up to 5)

Work-life balance

Descripción de la vacante

Pinnacle Safety and Training, Port Melbourne, is seeking a hands-on IT Administrator to support 200+ staff nationwide. You’ll work with the Business Systems Technical Lead to manage staff systems, improve processes, and enable automation while ensuring reliable access control and onboarding/offboarding.

In-office role with a focus on system administration, user support, and cost-conscious IT decisions. Strong problem-solving and collaborative skills are essential.

Formación

• Experience in system administration including GSuite/Google Admin, Moodle, Drupal CMS, Zoho Creator, Airtable and Zapier.
• Familiarity with RMM/MDM tools and MYOB is preferred.
• Ability to research solutions and implement them with minimal supervision.

Responsabilidades

• Provide general IT support to 200+ staff nationally.
• Oversee IT asset management, including planning, deployment and retirement.
• Liaise with vendors to log, manage and improve services.
• Support development of new systems and processes for efficiency and automation.
• Assist with onboarding/offboarding access control.

Conocimientos

Genuine customer-focused attitude

Organisational skills

Attention to detail

Cost control mindset

Autonomy and teamwork

Research and problem-solving

Network configuration familiarity

Herramientas

GSuite / Google Admin

ReadyStudent

Moodle

Drupal CMS

Zoho Creator

Airtable

Zapier

RMM/MDM tools

MYOB

Descripción del empleo

Pinnacle Safety and Training – Port Melbourne VIC

Full-time role at our Port Melbourne premises

• Onsite parking

• Great culture, great people

• National organisation

We are looking for someone who is IT-obsessed(!) to work alongside our Business Systems Technical Lead and fellow IT Administrators around the country. You will gradually take ownership of a variety of system administration duties, general IT support for staff throughout the company, as well as influencing the direction of business processes and key workflows. We never sit still, always continually improving our systems. The right candidate for this role will build business acumen and technical know-how. This role requires you to be able to work in the office.

What you’ll do

• Provide general IT support to 200+ staff nationally (we have no physical servers, so your time will be spent primarily with people, systems, and assisting our vendors to resolve any issues)

• Oversee IT asset management within the organisation, including planning, acquisition, deployment, management and retirement

• Liaising with IT and telecommunication services vendors to log, manage and solve issues and advocate for incrementally improving service levels and return on investment for services

• Support the development of new systems and processes while further developing your system knowledge to provide value (gains in efficiency, improvements, automation and integration opportunities)

• Assist with system/access control of on-boarding/off-boarding staff

What you’ll bring

• A genuine desire to help others with their technical problems

• Exceptional organisational and time management skills in order to prioritise often competing priorities while ensuring no items are missed

• An eye for detail - you found the one intentional typo in this job ad (as well as any of the unintentional ones).

• A desire to control costs on IT to get maximum bang for buck

• Self-motivation and ability to work autonomously as needed and as part of a larger team when required

• Ability to research solutions to technical problems and confidence to facilitiate their implementation

• Familiar with network configuration and AP management

• Experience in system administration including but not limited to GSuite / Google Admin, ReadyStudent, Moodle, Drupal CMS, Zoho Creator, Airtable, Zapier, RMM/MDM tools, MYOB (your resume should highlight experience in these systems)

• Experience in web development with Drupal highly desirable (but certainly not a deal-breaker)

Why you’ll love working with us

Pinnacle Safety and Training is a Registered Training Organisation and national leader in providing safety and training-related services.

For over 15 years, Pinnacle Safety and Training has been driven by its guiding purpose – to improve lives through education. To ensure we deliver on that Purpose, we’ve committed to delivering exceptional customer experiences and delivering the best training in the country.

We deliver training to 125,000 students each year, keeping our teams busy, but we sure have some fun along the way.

Be a part of the team and enjoy breakfast daily, monthly team lunches, plus you can accrue up to five extra days of leave per year based on your years of continuous service.

Best of all, strike the work/life balance you’ve been looking for.

If this sounds like you, we are seeking a new IT team member to join us full-time.