3PL Operations Manager - External Fulfillment (Australia)

Amazon Commercial Services Pty Ltd - F47; Sydney; On-site; AUD 85,000 - 120,000; Full time

Job summary

Amazon Commercial Services Pty Ltd - F47 in Sydney is seeking an Operations Specialist to oversee 3PL performance, cost control, and continuous improvement across inbound, outbound, quality, and supply chain. You will act as a performance guardian and change agent, leveraging data to drive savings and efficiency improvements across the network.

The role requires collaboration with 3PL partners, implementation of Lean/Six Sigma methodologies, and alignment with Amazon standards while balancing

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Establish and lead a structured approach to site-level performance management, with short-term improvement plans and feedback.
• Proactively identify deviations, develop corrective action plans with 3PL providers, and use data-driven insights to optimize operations.
• Support 3PL providers to navigate Amazon's WMS system to achieve operational excellence.
• Drive cost-optimization projects and influence cost-improvement activities.
• Utilize Lean, Six Sigma, or other continuous improvement methodologies to detect issues and raise network benchmarks.

Skills

Performance management

Data-driven decisions

Lean Six Sigma

Stakeholder influence

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon Commercial Services Pty Ltd - F47 in Sydney is seeking an Operations Specialist to oversee 3PL performance, cost control, and continuous improvement across inbound, outbound, quality, and supply chain. You will act as a performance guardian and change agent, leveraging data to drive savings and efficiency improvements across the network.

The role requires collaboration with 3PL partners, implementation of Lean/Six Sigma methodologies, and alignment with Amazon standards while balancing