3PL Logistics Ops & Performance Lead — Australia

Amazon Inc.; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Amazon is seeking an 3rd Party Logistics Operations Specialist for Australia External Fulfillment to oversee inbound, outbound, quality, cost, and supply chain performance with 3PL partners. The role emphasizes data-driven decisions, cost control, and change management to raise network benchmarks.

The candidate should have 1+ years in performance management and a Bachelor's degree or equivalent (or 2+ years Amazon experience), with the ability to work flexible hours, including nights and

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Establish and lead a structured, systematic approach to site-level performance management, including short-term improvement plans, deviation management, and providing high-quality performance comments and feedback.
• Proactively identify performance deviations, develop and execute corrective action plans with 3PL providers, and leverage data-driven insights to optimize operations.
• Support 3PL Provider navigate Amazon's WMS system to achieve operational excellence.
• Support productivity and cost-optimization projects and engage stakeholders to refine business cases and influence cost-improvement activities.
• Utilize Lean, Six Sigma, or other continuous improvement methodologies to proactively detect potential issues before they impact KPIs; drive operational excellence and set higher benchmarks.
• Effectively implement top-down changes from Amazon leadership and bottom-up initiatives to align 3PL operations with Amazon standards.

Skills

Performance management

Data-driven decisions

Stakeholder influence

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an 3rd Party Logistics Operations Specialist for Australia External Fulfillment to oversee inbound, outbound, quality, cost, and supply chain performance with 3PL partners. The role emphasizes data-driven decisions, cost control, and change management to raise network benchmarks.

The candidate should have 1+ years in performance management and a Bachelor's degree or equivalent (or 2+ years Amazon experience), with the ability to work flexible hours, including nights and