3 x Customer Service Representative

Agrifutures; City of Parramatta; On-site; AUD 39,000 - 47,000; Full time

Job summary

Sharp and Carter are seeking a motivated Customer Service Representative to join the team of a well known manufacturing company based in Rydalmere. The role is a 3 month temporary assignment with potential longer-term opportunities, starting 21st September 2026.

Located in Rydalmere, NSW, this in-office, full-time position runs Monday to Friday with standard daytime hours. You will be handling inbound calls, logging service requests, and providing after-sales support while coordinating with

Qualifications

• Excellent communication skills, both verbal and written.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Experience in a customer service call center role.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Take inbound calls, acting as the first point of contact for customers, determining if a service request is needed and entering it into the system.
• Provide after-sales service to address customer requests or issues.
• Manage administrative tasks within the service team, ensuring smooth daily operations.
• Communicate effectively with internal stakeholders and answer emails promptly.
• Ensure a high level of customer service to meet both business and customer needs.

Skills

Communication skills

Multitasking

Customer service experience

Team collaboration

Professional under pressure

Job description

Sharp and Carter are seeking a motivated Customer Service Representative to join the team of a well known manufacturing company based in Rydalmere. This role is ideal for someone with a passion for providing excellent customer service and managing service requests efficiently.

Position Type

3 month Temp initially (potential longer term opportunities available) Starting 21st September 2026

Location

Rydalmere, NSW - full time in office

Work Schedule

Monday to Friday, 8:00 AM - 4:00 PM or 9:00 AM - 5:00 PM

Key Responsibilities

• Take inbound calls, acting as the first point of contact for customers, determining if a service request is needed and entering it into the system.
• Provide after-sales service to address customer requests or issues.
• Manage administrative tasks within the service team, ensuring smooth daily operations.
• Communicate effectively with internal stakeholders and answer emails promptly.
• Ensure a high level of customer service to meet both business and customer needs.

The Ideal Candidate

• Excellent communication skills, both verbal and written.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Experience in a customer service call center role.
• Ability to work effectively both independently and as part of a team.
• A positive, solutions-oriented attitude and the ability to remain professional under pressure.