2IC Medical Receptionist — Part-Time Front Desk & Ops

Myhealth; Gold Coast City; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Discounted Private Health Insurance

Fitness Passport

Training and development

Relocation assistance

Job summary

Myhealth Benowa is seeking a friendly, organised Medical Receptionist to join as 2IC. This part-time role (24-32 hours across 3-4 days) sits at the front desk, greeting patients and keeping daily operations running smoothly.

You'll assist with diary management, patient queries, and billing with Medicare/DVA and private health insurance where needed. The role offers training, a supportive team, and relocation assistance for current staff.

Qualifications

• Minimum 1–2 years of reception experience in general practice or healthcare settings.
• Best Practice experience is preferred.
• Experience with Medicare, DVA, Work Cover, HICAPS and private health billings is an advantage.
• Strong verbal and written communication skills are essential.

Responsibilities

• Assist Practice Manager and lead doctors with operational tasks.
• Oversee diary scheduling in collaboration with the Clinical Team.
• Manage appointments, waitlists, and client bookings.
• Address patient and doctor queries and use appropriate item numbers for appointments.

Skills

Reception experience

Best Practice experience

Medicare billing

Multitasking

Communication skills

Job description

Myhealth Benowa is seeking a friendly, organised Medical Receptionist to join as 2IC. This part-time role (24-32 hours across 3-4 days) sits at the front desk, greeting patients and keeping daily operations running smoothly.

You'll assist with diary management, patient queries, and billing with Medicare/DVA and private health insurance where needed. The role offers training, a supportive team, and relocation assistance for current staff.