24/7 Hyperscale Data Centre Maintenance Lead

AirTrunk; North Shore; On-site; AUD 120,000 - 170,000; Full time

Job summary

AirTrunk, a leading hyperscale data centre operator in Australia, seeks a Maintenance Services Manager to lead the on-site technical team, coordinate maintenance with STSM, and ensure 24/7 uptime and compliance with SLAs. You will drive performance, safety, and operational excellence across a multi-disciplinary site.

The role requires 5+ years in data centre or related mechanical/electrical operations, strong vendor and change-management skills, and proven ability to manage complex incidents

Qualifications

• 5+ years of mechanical and electrical experience in data centres or related facilities.
• Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis and O&M manuals.
• Ideally experience running 3rd party service providers and negotiating quotes/pricing.
• Familiar with Customer Portals, BMS and CMMS systems.
• Excellent collaborator with strong communication skills.
• Flexible and motivated by change.
• Customer management and meeting chair experience is a plus.

Responsibilities

• Lead the on-site technicians and coordinate with STSM on daily operations.
• Ensure 24/7 operations and availability, coordinating leave and coverage.
• Set performance goals and coach/ develop team members.
• Investigate and resolve complex technical issues and incidents on site.
• Maintain SOPs, MOPs, EOPs and relevant regulatory documentation.
• Maintain asset maintenance plans and ensure alignment with new equipment and regs.
• Oversee planned maintenance, repairs, and upgrades with proper supervision.
• Coordinate change requests and training for staff on safety and procedures.
• Ensure regulatory compliance for environmental, building, fire, electrical, hydraulic, and OH&S.
• Act as primary operational contact for vendors and escalation point for customers.
• Attend critical switch/ isolation events and provide on-call support.
• Monitor operational metrics, data and risk analysis.
• Conduct regular site inspections and participate in on-call roster.

Skills

Mechanical & electrical experience

Data centre operations

MOP development

Vendor management

BMS/CMMS familiarity

Communication skills

Change management

Job description

AirTrunk, a leading hyperscale data centre operator in Australia, seeks a Maintenance Services Manager to lead the on-site technical team, coordinate maintenance with STSM, and ensure 24/7 uptime and compliance with SLAs. You will drive performance, safety, and operational excellence across a multi-disciplinary site.

The role requires 5+ years in data centre or related mechanical/electrical operations, strong vendor and change-management skills, and proven ability to manage complex incidents