Vienna ServiceNow Architect & Integrations Lead

Black Pen Recruitment; Wien; Vor Ort; EUR 65.000 - 100.000; Vollzeit

Zusammenfassung

Black Pen Recruitment partners with a leading Software, ICT company to recruit a ServiceNow Specialist fluent in English for Austria. The role is on-site in Vienna, working with the Development team and a major client's IT team to deliver ServiceNow solutions.

The ideal candidate holds a university degree in a related field, 7+ years of IT experience, and at least 3 years in ServiceNow development and architecture, ITSM and ITOM modules, with relevant certifications.

Qualifikationen

• University degree in Computer Science or related field.
• 7+ years IT professional experience.
• At least 3 years of experience with ServiceNow development and architecture.
• Experience with ServiceNow implementations, upgrades, and maintenance.
• Experience with ServiceNow integrations with other enterprise systems.
• Experience with ServiceNow IT Service Management (ITSM) and Application Portfolio Management (APM).
• Experience with ServiceNow Discovery (ITOM) and Service Mapping (ITOM).
• Experience with ServiceNow workflows, business rules, UI policies, and ACLs.
• Strong technical skills in ServiceNow platform and ITSM processes.
• Mandatory certifications: CIS, CSA or ITSM Administrator.
• Excellent command of the English language.

Aufgaben

• Design, develop, and maintain ServiceNow applications and modules in alignment with business and IT requirements.
• Implement and configure ServiceNow solutions, including workflows, business rules, UI policies, and integrations with other enterprise systems.
• Collaborate with stakeholders to analyze needs, define technical solutions, and ensure efficient delivery of ServiceNow functionalities.
• Ensure platform stability and performance through upgrades, maintenance, and continuous improvement of ServiceNow architecture and configurations.

Kenntnisse

ServiceNow development

ServiceNow architecture

ITSM

ITOM - Discovery

Service Mapping (ITOM)

UI policies

Business rules

ACLs

English proficiency

Ausbildung

University degree in Computer Science or related field

Tools

ServiceNow platform

Jobbeschreibung

Black Pen Recruitment partners with a leading Software, ICT company to recruit a ServiceNow Specialist fluent in English for Austria. The role is on-site in Vienna, working with the Development team and a major client's IT team to deliver ServiceNow solutions.

The ideal candidate holds a university degree in a related field, 7+ years of IT experience, and at least 3 years in ServiceNow development and architecture, ITSM and ITOM modules, with relevant certifications.