Team Lead GCU Claim Handling & Strategic Procurement (m/f/d)

GATX; Wien; Hybrid; EUR 58,000 - 70,000; Full time

Benefits offered by this job

Flexible working time

Home office model

International environment

Professional trainings

Competitive salary & benefits

Job summary

GATX Rail Europe is seeking a Team Lead for GCU Claim Handling & Strategic Procurement. You will lead the European GCU claim handling team, shape procurement strategies, and manage key supplier relationships across Europe.

The role combines leadership with strategic negotiation and risk management in a dynamic rail logistics environment. Expectation includes strong leadership, German and English proficiency, and willingness to travel.

Qualifications

• Several years of experience in strategic procurement, ideally in freight wagon or logistics.
• Solid knowledge of the GCU is an advantage.
• Proven leadership experience.
• Extensive expertise in contract drafting, negotiation, and claim management.
• Excellent communication and facilitation skills.
• Analytical, structured, and solution oriented mindset.
• Hands on attitude.
• Very good command of German and English.
• Willingness to travel (approx. 20%).

Responsibilities

• Lead and further develop the Strategic Procurement function.
• Establish, negotiate, and conclude framework agreements with RUs, logistics providers, suppliers, and workshops.
• Functional and disciplinary leadership of the European GCU Claim Handling Team.
• Full responsibility for claim management in line with the GCU, including escalation handling.
• Develop and implement sustainable procurement strategies.
• Monitor KPIs, manage suppliers, and assess risks.
• Collaborate with Technical Operations, Market Operations, Finance & Controlling, and Legal.

Job description

Team Lead GCU Claim Handling & Strategic Procurement (m/f/d)

GATX Rail Europe is a leading, full-service railcar lessor offering a high quality and diversified fleet to over 20 European countries. With an experienced, service-oriented team, we are focused on making railcar leasing and rail transport simple, efficient, and seamless thus we have strategically located offices across Europe. At GATX we empower, develop, and recognize our people, building a culture of excellence, accountability, and respect. We value diversity and open communication to create a collaborative environment. Together, we achieve more and embrace change by challenging the status quo.

Team Lead GCU Claim Handling & Strategic Procurement (m/f/d)

Your main responsibilities:

• Lead and further develop the Strategic Procurement function
• Establish, negotiate, and conclude framework agreements with Railway Undertakings (RUs), logistics service providers, material suppliers, and refurbishment workshops
• Functional and disciplinary leadership of the European GCU (General Contract of Use) Claim Handling Team
• Full responsibility for claim management in line with the GCU, including escalation handling
• Develop and implement sustainable procurement strategies
• Monitor KPIs, manage suppliers, and assess risks
• Collaborate closely with Technical Operations, Market Operations, Finance & Controlling, and Legal

We offer:

• attractive and well equipped workplace
• leadership responsibility in a strategically relevant role
• international working environment with room for initiative and influence
• appropriate remuneration and social benefits of a modern company
• flexible working time including home office model
• close cooperation and exchange of experience with other skilled teams within the GATX group
• opportunity for professional development with wide range of trainings

You are a good fit if you have:

• Several years of experience in strategic procurement, ideally in the freight wagon industry or logistics
• Solid knowledge of the GCU is an advantage
• Proven leadership experience
• Extensive expertise in contract drafting, negotiation, and claim management
• Excellent communication and facilitation skills
• Analytical, structured, and solution oriented mindset
• Hands on attitude
• Very good command of German and English
• Willingness to travel (approx.20%)

This position is subject to the Austrian Collective Bargaining Agreement for Employees in the Spedition & Logistik Industry in occupation group C/I with a minimum salary of € 3.254,-- gross per month. Our salary package is based on current market salaries and starts at 64.000 gross per year.