Systems Engineer Monitoring & Reporting

Kyndryl; Wien; On-site; EUR 74,000 - 90,000; Full time

Benefits offered by this job

Be Well program

Hybrid-friendly culture

Job summary

Kyndryl is hiring a Systems Engineer Monitoring & Reporting in Vienna to ensure effective monitoring, reporting, and visibility across complex IT environments. You will design and implement monitoring solutions, define KPIs, and analyze data to prevent incidents and improve service transparency.

Ideal candidates have CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP API skills and experience with incident/problem/change management, plus English and German fluency.

Qualifications

• Technical college degree and/or relevant work experience.
• Knowledge of CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP APIs and monitoring plugin development.
• Hands‑on experience troubleshooting and resolving monitoring and reporting issues.
• Knowledge of incident, problem, change and inventory management processes.
• Fluent English and German skills.

Responsibilities

• Design, implement, configure, and improve enterprise monitoring and reporting across complex IT environments.
• Define monitoring requirements, thresholds, alerts, dashboards, KPIs, and reporting standards with teams.
• Monitor availability, performance, capacity, infrastructure health, and service quality.
• Analyze data, events, alerts, and trends to identify performance issues and risks.
• Develop and maintain operational dashboards and management reports.
• Support root cause analysis with monitoring data and insights.
• Ensure monitoring coverage for new or changed infrastructure.
• Identify opportunities for automation and alert optimization to reduce noise.
• Collaborate with technical teams to improve observability and efficiency.
• Act as SME for monitoring and reporting, guiding best practices.

Skills

CheckMK/Nagios

Grafana

Linux

Bash

PowerShell

Python

REST/SOAP APIs

Monitoring plugins

Education

Technical college degree

Tools

Grafana

Linux

Bash

PowerShell

Python

REST/SOAP APIs

Monitoring plugin development

Job description

In Person

Vienna Spaces Francis (ATVIFRAN)

Full time

R-68614

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Systems Engineer Monitoring & Reporting you will ensure effective monitoring, reporting, and visibility of the health, performance, availability, and capacity of complex IT environments. In this role, you will define, implement, maintain, and continuously improve monitoring and reporting solutions that enable proactive identification of incidents, performance degradation, capacity constraints, and service risks.

You will work closely with infrastructure, application, operations, and service management teams to ensure that relevant monitoring data is collected, correlated, analyzed, and translated into meaningful operational and management information. Success in this role is demonstrated through reliable monitoring coverage, high-quality reporting, early identification of potential issues, and continuous improvement of service transparency and stability.

What you will do

• Design, implement, configure, and continuously improve enterprise monitoring and reporting solutions across complex IT environments.
• Define monitoring requirements, thresholds, alerts, dashboards, KPIs, and reporting standards in cooperation with technical and service management teams.
• Monitor availability, performance, capacity, infrastructure health, and service quality across relevant platforms and technologies.
• Analyze monitoring data, events, alerts, and trends to identify performance degradation, capacity issues, recurring incidents, and potential service risks.
• Develop and maintain operational dashboards, SLA/KPI reports, service-performance reports, and management reporting.
• Support proactive problem management and root-cause analysis by providing monitoring data, trend analysis, and performance insights.
• Ensure appropriate monitoring coverage for new or changed infrastructure and services.
• Identify opportunities for automation, event correlation, alert optimization, and reduction of monitoring noise and false positives.
• Work with technical teams to continuously improve service availability, observability, operational efficiency, and reporting quality.
• Act as the Subject Matter Expert for monitoring and reporting, providing technical guidance, best practices, and support for complex monitoring-related issues.

Required skills and experience

• Technical college degree and/or relevant work experience.
• Key skills including knowledge of CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP APIs, monitoring plugin development.
• Hands‑on experience troubleshooting and resolving monitoring and reporting issues.
• Knowledge of system programming practices for specific roles.
• Experience working within structured processes such as incident, problem, change and inventory management.
• Demonstrated focus on delivering reliable outcomes for customer environments.
• Fluent English and German skills.

Preferred skills and experience

• Experience with automation tools or scripting for system programming tasks.
• CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP APIs, monitoring plugin development.
• Familiarity with hybrid infrastructure environments.
• Experience working in multi‑vendor or enterprise-scale IT environments.
• Relevant technical certifications.

At Kyndryl, we recognize the value of top talent — that’s why we’re proud to offer a compensation package that exceeds market standards for this role.

The minimum yearly salary suitable for this full‑time role as a Systems Engineer Monitoring & Reporting is €81,760.

Your actual salary will be discussed in a personal interview, taking into account your professional experience as well as qualifications and educational background.

As this role is dedicated to supporting our customers in Austria a valid work permission is a prerequisite for this opportunity.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.