Monitoring & Reporting Systems Engineer (Hybrid)

Kyndryl; Wien; On-site; EUR 74,000 - 90,000; Full time

Benefits offered by this job

Be Well program

Hybrid-friendly culture

Job summary

Kyndryl is hiring a Systems Engineer Monitoring & Reporting in Vienna to ensure effective monitoring, reporting, and visibility across complex IT environments. You will design and implement monitoring solutions, define KPIs, and analyze data to prevent incidents and improve service transparency.

Ideal candidates have CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP API skills and experience with incident/problem/change management, plus English and German fluency.

Qualifications

• Technical college degree and/or relevant work experience.
• Knowledge of CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP APIs and monitoring plugin development.
• Hands‑on experience troubleshooting and resolving monitoring and reporting issues.
• Knowledge of incident, problem, change and inventory management processes.
• Fluent English and German skills.

Responsibilities

• Design, implement, configure, and improve enterprise monitoring and reporting across complex IT environments.
• Define monitoring requirements, thresholds, alerts, dashboards, KPIs, and reporting standards with teams.
• Monitor availability, performance, capacity, infrastructure health, and service quality.
• Analyze data, events, alerts, and trends to identify performance issues and risks.
• Develop and maintain operational dashboards and management reports.
• Support root cause analysis with monitoring data and insights.
• Ensure monitoring coverage for new or changed infrastructure.
• Identify opportunities for automation and alert optimization to reduce noise.
• Collaborate with technical teams to improve observability and efficiency.
• Act as SME for monitoring and reporting, guiding best practices.

Skills

CheckMK/Nagios

Grafana

Linux

Bash

PowerShell

Python

REST/SOAP APIs

Monitoring plugins

Education

Technical college degree

Tools

Grafana

Linux

Bash

PowerShell

Python

REST/SOAP APIs

Monitoring plugin development

Job description

Kyndryl is hiring a Systems Engineer Monitoring & Reporting in Vienna to ensure effective monitoring, reporting, and visibility across complex IT environments. You will design and implement monitoring solutions, define KPIs, and analyze data to prevent incidents and improve service transparency.

Ideal candidates have CheckMK/Nagios, Grafana, Linux, Bash, PowerShell, Python, REST/SOAP API skills and experience with incident/problem/change management, plus English and German fluency.