Strategic AI Security Success Advisor

TrendAI; St. Pölten; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

TrendAI, the enterprise AI security unit of Trend Micro, seeks a Customer Success Technical Advisor to be the strategic technical linchpin for our enterprise clients, turning security requirements into scalable, operational successes within the TrendAI Vision One ecosystem.

You will lead the technical journey post-deployment, conduct architecture reviews, design bespoke workshops, guide time-to-value, and collaborate with Product Engineering, R&D, and Sales Engineering to influence product

Qualifikationen

• 10+ years in technical support, security architecture, systems engineering, or client-facing consulting.
• Domain knowledge: NIST, MITRE ATT&CK, SIEM/SOC operations, and endpoint/network defense technologies.
• Deep understanding of OS: Windows Server, Linux, Solaris, and hybrid-cloud infra (AWS, Azure, GCP).
• Strong communication skills to articulate complex technical risks to executives.
• Bachelor’s Degree in Engineering or CS; technical certifications are preferred.

Aufgaben

• Strategic Technical Advocacy for enterprise clients.
• Post-deployment: act as primary technical voice focused on security outcomes.
• Contribute milestones to Customer Success Plan for platform adoption and upgrades.
• Conduct architectural reviews and configuration audits to maximize TrendAI usage.
• Design and deliver bespoke workshops and best practice sessions.

Kenntnisse

Security architecture

SIEM/SOC operations

Hybrid-cloud

Executive communication

Incident response

Ausbildung

Bachelor's Degree in Engineering/CS

Tools

Windows Server

Linux

Solaris

AWS

Azure

GCP

Jobbeschreibung

TrendAI, the enterprise AI security unit of Trend Micro, seeks a Customer Success Technical Advisor to be the strategic technical linchpin for our enterprise clients, turning security requirements into scalable, operational successes within the TrendAI Vision One ecosystem.

You will lead the technical journey post-deployment, conduct architecture reviews, design bespoke workshops, guide time-to-value, and collaborate with Product Engineering, R&D, and Sales Engineering to influence product