(Senior) Specialist, Logistics Operations

Delivery Hero; Wien; On-site; EUR 59,000 - 72,000; Full time

Benefits offered by this job

Stock package

Lunch vouchers

Flexible working hours

Remote work

Team events

Job summary

Delivery Hero invites applications for a Senior Specialist, Logistics Operations based in Vienna. You will drive daily staffing and forecasting to ensure optimal rider coverage and service levels across Europe.

You will own market performance, perform data-driven analysis, and support the rollout of new logistics products. The role emphasizes ownership, collaboration with local heads, and continuous improvement in efficiency.

Qualifications

• 3–4 years of professional experience in high-growth tech, logistics, strategy consulting, or a similar dynamic environment.
• Strong working experience with Excel, SQL, and Looker, including KPI definitions.
• University degree in STEM, Economics, or Business or related quantitative field.
• Excellent English communication skills, both written and spoken.

Responsibilities

• Forecasting and daily staffing for rider demand and shift planning to balance service levels and cost efficiency.
• Own logistics performance in key EU markets, diagnose issues and implement data-backed improvements.
• Analyze large datasets to generate insights that influence regional logistics strategy.
• Lead the operational rollout of new logistics products and features in your markets.
• Drive regional projects to optimize rider earnings and overall logistics efficiency.
• Collaborate with local logistics heads to translate regional strategies into local wins.

Skills

Analytical mindset

Ownership

Excellent English communication

Data-driven decisions

Problem solving

Education

University degree in STEM

Economics

Business

Tools

Excel

SQL

Looker

Job description

(Senior) Specialist, Logistics Operations

Full-time

foodora is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are seeking a highly analytical and strategic (Senior) Specialist, Logistics Operations to join our regional logistics team. This position is based in Budapest, Prague, Vienna or Stockholm.

In this high-impact role, you will be a key driver of our logistics operations across the European region. You will blend deep data analysis with end-to-end market ownership to solve complex operational challenges.

You will act as the bridge between data-driven insights and on-the-ground execution. Your core focus will be driving daily operational excellence through precise rider staffing and forecasting within an ever changing climate. You will ensure our rider supply is perfectly aligned with customer demand to maintain high service levels while maximizing efficiency.

Key Responsibilities:

Forecasting & Daily Staffing: Take ownership of the daily demand planning and rider staffing process. You will analyze demand patterns, refine forecasting models, and execute shift planning to ensure optimal fleet coverage, balancing service level targets with cost efficiency.

Market Performance: Take full ownership of logistics performance for key EU markets. You will proactively monitor daily trends, diagnose operational issues, and implement data-backed solutions to improve delivery times and fleet efficiency.

Data Analysis & Insights: Dive deep into large, complex datasets to uncover actionable insights. Through analysis and visualisations you will create compelling strategic recommendations that directly influence our regional logistics strategy and tactical decisions.

Product Rollouts: Spearhead the operational launch of new logistics products and features in your markets. You will ensure seamless execution, perform impact analysis, and align local operations with central product teams.

Project Delivery: Manage high-impact regional projects focused on optimizing rider earning structures and overall logistics efficiency. You will work to standardize best practices and drive performance improvements across the region.

Collaborate for Impact: Act as a strategic partner to local logistics heads, working closely to translate regional strategies into local market wins.

Experience: 3-4 years of professional experience in high-growth tech, logistics, strategy consulting, or a similar dynamic environment.

Technical Fluency: You must have strong working experience with Excel, SQL, and Looker, including the creation of KPIs and definitions.

Education: University degree in STEM, Economics, Business, or a related quantitative field.

Analytical Mindset: You possess a hands-on mentality and logical thinking skills. You are capable of creating impact through data-driven decisions and are happy to question the status quo.

Communication: Exceptional English communication skills, both written and spoken. You can explain complex data concepts to non-technical stakeholders.

Ownership: Most importantly, you evidence strong traits of ownership, accountability, and a constant drive to improve operational outcomes.

A plus if familiar with modern productivity tools and use of AI/GPT assistants to improve efficiency.

• An extremely varied role with excellent learning opportunities in a successful, fast-growing international company

Flat hierarchies and an open company culture where your ideas and initiatives are encouraged and actively supported

An attractive benefits package including regular team events, lunch vouchers, myclubs, flexible working hours and remote work

• For this full-time position (38.5 hours per week), we offer a gross annual salary starting at EUR 65,000 (all-in), depending on your qualifications and experience. Additionally, we offer a stock package.