Associate Product Owner (Last Mile)

knuspr; Wien; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Daily meal support (€4/day)

Hybrid work options

Paid vacation above statutory minimums

Bonusly recognition and culture

Job summary

Rohlik is seeking an Associate Product Owner for Last Mile (Process Manager) to own a defined courier process from product perspective. You’ll understand floor operations, define improvements, write developer-ready requirements, and ensure successful delivery in a fast-paced, data-driven environment.

You’ll collaborate with Product Owner and Head of Product, travel to sites up to 20%, and grow your scope as you prove yourself. English B2+ required; Czech or German a plus.

Qualifications

• 1–2 years in operations, logistics, e-commerce, or a product/analyst role.
• Real interest in how software changes physical operations.
• Comfort with data: Excel is a must, and SQL or BI is a plus.
• Clear written communication, enough to write a requirement a developer can build from.
• Some exposure to working with tech teams or agile ways of working.

Responsibilities

• Own one operational process (courier systems) end to end from the product side.
• Spend time on the floor with site teams to understand pain points and gather requirements.
• Translate requirements into user stories with acceptance criteria and keep the backlog prioritized.
• Work daily with developers in an agile team: define, refine, test, accept, and roll out.
• Track KPIs for your process and use data to decide what to fix next.
• Prepare simple SOPs and support site teams when new features go live.

Skills

Data analysis

Clear written communication

Agile ways of working

Willingness to travel

English proficiency

Tools

Excel

SQL

BI tools

Job description

place Vienna calendar_today 22.10.2026 business knuspr

At Rohlik, we own our end-to-end operations — from in-house technology and automated distribution centers to last-mile delivery. Delivering over 20,000 fresh and supermarket products same-day requires an operating model built on precision, cutting-edge automation, and data-driven decision-making.

As an Associate Product Owner in Last Mile (internal title: Process Manager), you’ll take ownership of a defined operational process in our courier services and be responsible for it from a product perspective: understanding how it works on the floor, deciding what to improve, writing clear requirements for developers, and making sure what ships actually works for the people using it. You’ll be supported by the Product Owner and Head of Product and grow your scope as you prove yourself.

What you’ll do

Own one operational process (courier systems) end to end from the product side

Depending on the project scope, you can spend time on the floor with site teams to understand pain points and gather requirements

Translate them into user stories with clear acceptance criteria, and keep the backlog prioritized

Work daily with developers in an agile team: define, refine, test, accept, and roll out

Track a small set of KPIs for your process and use data to decide what to fix next

Prepare simple SOPs and support site teams when new features go live

What we are looking for

1–2 years in operations, logistics, e-commerce, or a product/analyst role

Real interest in how software changes physical operations

Comfort with data: Excel is a must, and SQL or BI is a plus

Clear written communication, enough to write a requirement a developer can build from

Some exposure to working with tech teams or agile ways of working

English B2+, and Czech or German is a plus if relevant to the sites

Willingness to travel to sites (20%)

Nice-to-haves:

Basic Lean knowledge (one line, not five tools), Jira or similar, warehouse automation exposure.

What’s in it for you

Fair & competitive pay - A strong fixed salary with transparent rules. No hidden bonus games, your contribution is valued clearly.

Daily meal support - You’ll receive €4/day in meal support for the company canteen to enjoy a warm lunch and keep your energy high.

Life-friendly flexibility - Hybrid work options (depending on role), trust-based collaboration, and paid vacation days above statutory minimums.

Grow with Gurkerl - We are scaling fast and you can grow with us just as quickly. Learn, own projects, and create real impact.

Recognition & culture - Your efforts matter. Celebrate colleagues and be recognized through Bonusly credits for outstanding teamwork.

Wellbeing & activity - Supportive working environment with opportunities for team events, challenges, and an office culture focused on wellbeing.

Xtra membership - Free Gurkerl Xtra membership and exclusive benefits.

Referral rewards - Help us hire great talent and enjoy rewards aligned with group referral policy.

Team spirit - A friendly, supportive team that acts quickly, helps each other, and celebrates together.