Senior AI Platform Architect for Enterprise Agentic Systems

TeamViewer GmbH; Linz; Hybrid; EUR 44,000 - 51,000; Full time

Benefits offered by this job

Onsite Onboarding

Attractive compensation package

28 days holidays

Great benefits package including bonus

Special terms for local gyms

Access to Corporate Benefits platform

Regular team events and celebrations

Open door policy

Work From Abroad Program

Diversity as a core value

Job summary

TeamViewer GmbH is seeking a seasoned software architect to shape scalable, secure AI architectures and high‑performance systems across the user journey. You will own the agentic platform, guiding MCP servers and client components, tool catalogs, memory, orchestration, and governed actions across TeamViewer ONE.

You will collaborate with global teams, set reference architectures, define evaluation criteria, and ensure production readiness, reliability, and cost governance while maintaining

Qualifications

• 10+ years of software engineering experience, including demonstrated expertise in complex architectures, strong Python and TypeScript skills, and deep knowledge of distributed systems.
• Extensive experience designing and delivering agentic systems, including tool-using agents, MCP or comparable protocols, retrieval, context engineering, multi-agent orchestration, and evaluation frameworks.
• Proven track record of bringing AI solutions into enterprise production environments, with a strong understanding of security, compliance, multi-tenancy, cost management, reliability, and operational excellence at scale.
• Strong ability to evaluate AI systems responsibly by defining quality standards, developing evaluation approaches, interpreting results, and identifying real-world failure modes.
• Deep understanding of common AI model failure modes, including hallucinations, context degradation, prompt injection, non-determinism, and silent regressions, as well as the architectural controls required to mitigate them.
• Regular use of AI coding agents, combined with critical review practices and accountability for correctness, security, maintainability, and architectural alignment.
• Ability to communicate complex architectural concepts effectively to both technical and non-technical stakeholders, balancing business value with technical considerations while collaborating across global teams.
• Solid knowledge of software licensing, open-source compliance, and AI dependency risk, complemented by a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Responsibilities

• Own the architecture of TeamViewer’s agentic platform, including Tia, third-party agents, tool use, and memory.
• Define reference architecture for MCP servers and clients, tool catalogues, memory, orchestration, and trust boundaries.
• Establish evaluation and observability discipline by defining quality criteria and tracing agent behavior.
• Set pragmatic positions on model choice, routing, fallback behavior, and production reliability.
• Guide teams through early project phases, conduct architecture reviews, and mentor senior engineers.
• Maintain architecture documentation for engineers and agents.

Skills

Python

TypeScript

Distributed systems

Agentic architectures

Education

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field

Tools

MCP protocol

Tool catalogues

Memory management

Job description

TeamViewer GmbH is seeking a seasoned software architect to shape scalable, secure AI architectures and high‑performance systems across the user journey. You will own the agentic platform, guiding MCP servers and client components, tool catalogs, memory, orchestration, and governed actions across TeamViewer ONE.

You will collaborate with global teams, set reference architectures, define evaluation criteria, and ensure production readiness, reliability, and cost governance while maintaining