Sales Operations & CRM Specialist

TransUnion; Österreich; Vor Ort; EUR 47.000 - 56.000; Vollzeit

Zusammenfassung

TransUnion is seeking an Analyst, Sales Support in Austria to generate and qualify leads, manage CRM, and coordinate with Product and Technical teams across initiatives. You will own the pipeline and help ensure accurate forecasts.

The role requires strong organizational skills, effective communication with business and technical stakeholders, and fluency in English. The position offers a dynamic work environment and collaboration with global teams.

Qualifikationen

• Experience in a sales support or CRM administration role (TelCo/tech sector a plus, not required).
• Hands-on experience with Salesforce (or similar CRM) – data entry, reporting, pipeline tracking.
• Strong organizational skills and comfort managing multiple workstreams and stakeholders simultaneously.
• Ability to communicate clearly with both business and technical stakeholders.
• Fluent in English; Other languages are a plus.

Aufgaben

• Generate and qualify leads to build and sustain a healthy top-of-funnel pipeline.
• Conduct first-touch discovery calls to assess budget, authority, need, and timeline (BANT).
• Own and administer the Sales CRM.
• Maintain monthly and quarterly pipeline reporting and ensure forecast accuracy.
• Partner with the Technical Project Manager / Product Manager to align on feature requests, product roadmap, and delivery timelines.
• Support coordination of RFP/RFI responses across technical and commercial teams.
• Prepare briefing materials and account summaries ahead of client meetings.
• Maintain a competitive tracker covering pricing, positioning, and new market entrants.
• Monitor technology and regulatory developments affecting the TelCo industry (e.g., anti-fraud mandates, number verification standards).

Kenntnisse

Sales support

CRM administration

Sales operations

Pipeline reporting

Stakeholder management

English fluency

Tools

Salesforce

Jobbeschreibung

TransUnion is seeking an Analyst, Sales Support in Austria to generate and qualify leads, manage CRM, and coordinate with Product and Technical teams across initiatives. You will own the pipeline and help ensure accurate forecasts.

The role requires strong organizational skills, effective communication with business and technical stakeholders, and fluency in English. The position offers a dynamic work environment and collaboration with global teams.