AT A GLANCE
- Employment: Full time, 38.5 hours per week
- Working hours: usually between 10:00 and 19:00 Vienna time
- Salary: from EUR 3,500 gross per month (14 times a year) plus commission
- Experience: 5+ years in sales, 3+ years in luxury travel
- Growth: clear path towards Senior Sales Manager
ABOUT AVELLERA
AVELLERA designs bespoke luxury journeys across Austria, Switzerland, Germany, the Czech Republic, Hungary and Croatia. Most of our clients are based in North America and come to us for tailored trips, authentic experiences, great food, the mountains and unforgettable views.
YOUR ROLE
Your main job is to sell and close. You run your own sales pipeline, turn qualified leads into bookings and work closely with our operations team so every client gets a proposal that fits them perfectly.
WHAT YOU WILL DO
- Run your own sales pipeline, from first contact to confirmed booking
- Close existing leads, with a strong focus on phone calls to clients in North America
- Work closely with the operations team to turn client wishes into tailored itineraries and offers
- Manage booking platforms and sales funnels, including lead handling, response times and follow ups
- Own your sales targets, track your KPIs in the CRM and report on results
- Share data based feedback on client needs, market trends and our offering
HOW WE MEASURE SUCCESS
- Target conversion rate: 20%
- Minimum conversion rate: 12%, a core requirement of the role
- Structured sales training, playbooks and proven best practices from day one
YOUR GROWTH PATH
After a successful ramp up, you will take on more responsibility on the way to Senior Sales
Manager:
- Support the existing sales team and help them raise conversion rates
- Take responsibility for team sales targets and coach colleagues to reach them
- Develop new channels, funnels and client segments
- Represent AVELLERA at international travel trade fairs
WHAT YOU BRING
- At least 5 years of experience in sales, with a proven record of meeting or exceeding targets
- At least 3 years of experience in the luxury travel segment
- Strong closing skills and confidence on the phone with international clients
- Experience with high net worth clients and North American markets is a strong advantage
- Solid pipeline management skills and experience with CRM systems and sales analytics
- Excellent communication, negotiation and presentation skills with a client centric mindset
- A structured, detail oriented way of working, even in a fast paced environment
- Fluent English. German or other languages are a plus
- A degree in Business, Sales, Marketing or a related field, or equivalent practical experience
WHAT WE OFFER
- A role with real impact in a fast growing luxury travel brand
- Performance based commission on top of your fixed salary
- Structured sales training and ongoing coaching
- A clear development path including trade fairs and team responsibility
- A committed team in Vienna and close cooperation with operations
SALARY
This position falls under the Austrian collective agreement for travel agency employees (KV Reisebüros). The gross monthly salary for this full time position (38.5 hours) is at least EUR 2.712, paid 14 times a year, plus performance based components
We are willing to pay above this amount, depending on qualifications and experience.